Senior Operations Lead – Counseling & Health Centers

Brandeis University; Waltham (MA); On-site; USD 33,000 - 39,000; Full time

Job summary

Brandeis University in Waltham, MA is seeking a Senior Department Coordinator to support Counseling and Health Centers. This role serves as the operational heartbeat for two centers, handling front-office and clinical workflows, communications, and data reporting for leadership.

Reporting to the Directors of both centers, you will manage executive calendars, coordinate events, maintain digital content, and ensure HIPAA/FERPA compliance while delivering compassionate, customer-centric service to

Qualifications

• Proven administrative or coordinator experience in higher education, healthcare, or clinical offices.
• Strong written and verbal communication with discretion and privacy standards (HIPAA/FERPA).
• Proficiency in Microsoft Office, web CMS, and social media management.

Responsibilities

• Front-office and clinical support; ensure accurate scheduling in the EHR system.
• Executive calendar management for two Center Directors and supply ordering.
• Plan and coordinate events, meetings, and campus initiatives from concept to logistics.

Skills

Microsoft Office

Excel

PowerPoint

Web content mgmt

Social media

EHR systems

HIPAA/FERPA awareness

Communication

Multitasking

Tools

EHR software

Job description

Brandeis University in Waltham, MA is seeking a Senior Department Coordinator to support Counseling and Health Centers. This role serves as the operational heartbeat for two centers, handling front-office and clinical workflows, communications, and data reporting for leadership.

Reporting to the Directors of both centers, you will manage executive calendars, coordinate events, maintain digital content, and ensure HIPAA/FERPA compliance while delivering compassionate, customer-centric service to