Center Operations Lead & Guest Experience Manager

Artemis Wax LLC; Towson (MD); On-site; USD 25,000 - 30,000; Full time

Job summary

Artemis Wax LLC in Towson, MD is seeking an Assistant Manager to support Guest Service and Center management. You will lead frontline staff, uphold brand standards, and drive sales and guest satisfaction in a fast-paced environment.

The role requires at least one year of supervisory experience, a bachelor’s degree or related experience, and proficiency with Microsoft Office. You’ll coach a team, manage scheduling, and ensure a clean, welcoming center for wax services.

Qualifications

• Minimum of 1 year of supervisory or leadership experience in a sales-driven role.
• Bachelor’s degree or applicable related experience required.
• Proficiency with Microsoft Office Suite.
• Demonstrated results-oriented leadership.
• Strong communication and teamwork skills.

Responsibilities

• Field and people leadership to maintain brand standards and guest experience.
• Manage scheduling, room assignments, and ensure clean, organized lobby and spaces.
• Coach staff on sales scripts and wallet-friendly wax-pass conversions.
• Oversee center operations in the absence of the Center Manager.

Skills

Leadership

Sales

Customer Service

Communication

Team Training

Education

Bachelor’s Degree or applicable related experience

Tools

Microsoft Office Suite

Job description

Artemis Wax LLC in Towson, MD is seeking an Assistant Manager to support Guest Service and Center management. You will lead frontline staff, uphold brand standards, and drive sales and guest satisfaction in a fast-paced environment.

The role requires at least one year of supervisory experience, a bachelor’s degree or related experience, and proficiency with Microsoft Office. You’ll coach a team, manage scheduling, and ensure a clean, welcoming center for wax services.