Guest Experience & Center Supervisor

Artemis Wax LLC; Massachusetts; On-site; USD 40,000 - 70,000; Full time

Job summary

Artemis Wax LLC in Dorchester, MA is seeking an Assistant Manager to lead guest services and drive center performance. The ACM executes front desk protocols, supports center management, and ensures clean, well‑stocked public spaces while upholding Artemis Wax brand standards.

The role requires at least one year in a supervisory sales role, a Bachelor’s degree or equivalent experience, and strong communication skills. Base + commission, full‑time, on‑site in MA.

Qualifications

• Minimum one year of supervisory or leadership experience in a sales‑driven role.
• Bachelor’s Degree or related experience.
• Proficient in Microsoft Office.
• Strong communication and customer service skills.
• Results‑driven leadership.
• Team oriented with a professional attitude and values.

Responsibilities

• Lead guest service and center performance.
• Manage staffing, scheduling and payroll processes.
• Coach and recognize team members; provide feedback.
• Ensure lobby, wax suites and restrooms are clean and organized.
• Educate guests on services and conversion strategies.
• Maintain brand standards and center operations daily.

Skills

Sales leadership

Customer service

Communication

Team leadership

Microsoft Office

Fun attitude

Education

Bachelor’s degree or related experience

Tools

Microsoft Office Suite

Job description

Artemis Wax LLC in Dorchester, MA is seeking an Assistant Manager to lead guest services and drive center performance. The ACM executes front desk protocols, supports center management, and ensures clean, well‑stocked public spaces while upholding Artemis Wax brand standards.

The role requires at least one year in a supervisory sales role, a Bachelor’s degree or equivalent experience, and strong communication skills. Base + commission, full‑time, on‑site in MA.