Center Operations Lead

Catalyst Behavior Solutions, LLC; Sioux Falls (SD); On-site; USD 45,000 - 65,000; Full time

Job summary

Catalyst Behavior Solutions, LLC is seeking a Center Coordinator to promote administrative, financial, and clinical integrity at our Sioux Falls center. The role collaborates with the Sr BCBA, Scheduler and Technicians to ensure high-quality care and efficient operations.

The position requires teamwork, effective communication, and the ability to manage resources and processes to meet KPIs. Exempt, full-time, on-site role with responsibilities spanning enrollment, staff support, and quality

Qualifications

• Administrative skills to achieve KPI targets and report results.
• Team collaboration with BCBAs to meet care and service standards.
• Ability to implement referral development and intake objectives.
• CQI data tracking and trend analysis for performance metrics.

Responsibilities

• Promote administrative, financial, and clinical integrity of the center.
• Lead weekly Center Leadership Team meetings reviewing KPIs.
• Support recruitment and retention of staff in collaboration with coordinators.
• Enforce budget and inventory management according to plan.
• Oversee facility and vehicle maintenance and documentation.
• Coordinate enrollment of new clients with Intake and BCBAs.
• Provide onboarding, supervision, and support to staff as needed.
• Diffuse complaints from clients, families, payers, and team members.

Skills

Administrative skills

Team leadership

Verbal and written communication

Quality improvement

Enrollment & intake coordination

Education

Associate degree

Bachelor’s degree preferred

Job description

Catalyst Behavior Solutions, LLC is seeking a Center Coordinator to promote administrative, financial, and clinical integrity at our Sioux Falls center. The role collaborates with the Sr BCBA, Scheduler and Technicians to ensure high-quality care and efficient operations.

The position requires teamwork, effective communication, and the ability to manage resources and processes to meet KPIs. Exempt, full-time, on-site role with responsibilities spanning enrollment, staff support, and quality