Center Operations Director—Culture & Growth

Centria Healthcare; Winston-Salem (NC); On-site; USD 68,000 - 75,000; Full time

Job summary

Centria Autism Center is seeking an Operations Director to lead the center’s team culture, client experience, and operational performance. You will oversee scheduling for Behavior Technicians, coordinate client assessments, ensure staffing coverage, and partner with Clinical Leadership to support high-quality care and growth.

Ideal candidate has 2–5 years in operations management, strong leadership, and experience with budgets and compliance.

Qualifications

• 2–5 years of operations management or related leadership experience.
• Experience overseeing teams and P&L preferred.
• Bachelor's degree; Master's preferred.

Responsibilities

• Schedule and manage technician schedules and client assessments.
• Coordinate staffing, including substitutions and case starts.
• Monitor center metrics and ensure safety and compliance.
• Lead training, discipline, and offboarding processes.
• Collaborate with Clinical Services to drive growth.

Skills

Leadership

Operations management

Staff coordination

Scheduling

Budget management

Education

Bachelor's degree or equivalent experience

Master's degree preferred

Tools

Microsoft Excel

Google Workspace

Job description

Centria Autism Center is seeking an Operations Director to lead the center’s team culture, client experience, and operational performance. You will oversee scheduling for Behavior Technicians, coordinate client assessments, ensure staffing coverage, and partner with Clinical Leadership to support high-quality care and growth.

Ideal candidate has 2–5 years in operations management, strong leadership, and experience with budgets and compliance.