Center Operations Coordinator

Centria; Speedway (IN); On-site; USD 30,000 - 33,000; Full time

Job summary

Centria is seeking an entry-level Center Administrator to support daily operations of the center, ensure cleanliness, maintenance, and supply management, and assist team members. The role emphasizes professional client interactions by phone and in person, with a focus on safety and organization.

You will work with the Operations Director to coordinate schedules, maintain records, and ensure compliant, efficient center operations.

Qualifications

• High School Diploma or equivalent, minimum requirement.
• Previous experience in a customer service role.
• Attend training and other company in-services and training as directed by the direct leader and compliance teams.
• Basic computer skills and working knowledge of tablets/iPads.
• G Suite (Gmail, Drive, Docs, Sheets, Google Meet)
• ABA Platforms, preferred

Responsibilities

• Open/close center when needed.
• Greet new and existing clients and other visitors to the center and give tours when necessary.
• Complete related administrative tasks such as providing printed materials.
• Maintain center supply inventory and ensure staff has the required items to operate.
• Keep center clean, attractive, and safe for team members and clients.
• Maintain records to ensure compliance with local, state, and federal mandates.
• Receive deliveries, as needed.
• Partner with the Operations Director to ensure team members adhere to best practices and show up on a timely basis.
• Partner with the Operations Director to ensure communication with families and Behavior Technicians.
• Maintain client and Behavior Technician schedules in Centria EMR.
• Follow Centria guidelines and policies; report incidents as necessary.
• Adhere to HIPAA and maintain client confidentiality.
• Participate in the Compliance Program and follow mandated reporting.
• Ensure state and Centria guidelines and policies are followed.

Skills

Customer service

Administrative support

Communication skills

Time management

Attention to detail

Teamwork

HIPAA compliance

G Suite

Education

High School Diploma or equivalent

Tools

ABA Platforms

Job description

Centria is seeking an entry-level Center Administrator to support daily operations of the center, ensure cleanliness, maintenance, and supply management, and assist team members. The role emphasizes professional client interactions by phone and in person, with a focus on safety and organization.

You will work with the Operations Director to coordinate schedules, maintain records, and ensure compliant, efficient center operations.