Center Operations Specialist

Centria; Atlanta (GA); On-site; USD 30,000 - 33,000; Full time

Job summary

The Center Administrator at Centria is an entry level operations role establishing the foundation for growth. You will support daily center operations, ensure a clean, safe environment, greet clients, and assist staff.

You will work with the Operations Director to manage supplies and schedules in Centria EMR and maintain compliance with policies. Responsibilities emphasize customer service over the phone and in person, accurate documentation, and teamwork to keep the center running smoothly for

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience preferred.
• Ability to follow written instructions.
• Ability to use computers/tablets and basic software.

Responsibilities

• Open/close center and greet clients; give tours when needed.
• Maintain supplies and ensure staff has required items.
• Keep center clean, safe, and welcoming for clients and staff.
• Maintain records to ensure compliance with mandates.
• Report incidents per Centria policies and document appropriately.
• Coordinate center operations with the Operations Director.

Skills

PC software

Attention to detail

Clinical protocols

Constructive feedback

Time management

Professional relationships

Policies & procedures

HIPAA compliance

Ongoing training

Effective communication

Cultural competency

Education

High School Diploma or equivalent

Tools

G Suite

ABA Platforms

Tablet/iPad

Laptop

Virtual meeting platforms

Job description

The Center Administrator at Centria is an entry level operations role establishing the foundation for growth. You will support daily center operations, ensure a clean, safe environment, greet clients, and assist staff.

You will work with the Operations Director to manage supplies and schedules in Centria EMR and maintain compliance with policies. Responsibilities emphasize customer service over the phone and in person, accurate documentation, and teamwork to keep the center running smoothly for