Executive Director

ABA Centers of America; Westerville (OH); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

21 paid days off

Medical, dental, and vision insurance

401(k) with employer match

Bonus potential based on performance

401(k) with employer match

Job summary

A leading healthcare organization in Westerville, Ohio is seeking a Clinic Executive Director to manage operations, growth, and financial performance of their clinics. This role requires a natural leader with at least 5 years of relevant experience and a Bachelor's degree, preferably with a Master's. The Executive Director will be responsible for mentoring teams, driving client acquisition, and fostering community relationships. Benefits include generous paid time off, medical benefits, and a competitive 401(k) plan.

Qualifications

• Minimum 5 years of leadership experience in a high-growth service industry.
• Entrepreneurial experience with franchises or service supply chains.
• Proven track record in operations, driving growth, and building teams.

Responsibilities

• Accountable for overall success of the clinic across operations, growth, financial performance, and culture.
• Manage full clinic P&L to optimize profitability.
• Lead business development activities and community outreach campaigns.
• Mentor and develop future leaders and staff.
• Build strategic relationships with community partners and referral sources.
• Ensure licensing, accreditation, and policy compliance.

Skills

Leadership

Financial management

Operations management

Community outreach

Team development

Education

Bachelor’s degree

Master's in Business, Healthcare Administration, or Behavioral Health

Tools

Data dashboards (e.g., Tableau)

Job description

Clinic Executive Director – ABA Centers of Ohio

Westerville, OH

Are you a natural leader with hands-on experience running a healthcare business? Have you built a successful career by managing a high‑performing team? We’re looking for someone like you to run one of our clinics in the ABA field and provide exceptional services to our clients.

The Executive Director serves as the senior leader, accountable for the overall success of the clinic across four key pillars: operations, growth, financial performance, and culture. As the primary driver of local growth, the Executive Director partners closely with the Business Developer to foster community relationships and drive client acquisition. The Executive Director mentors and develops the next generation of leaders, preparing leadership staff for future growth.

Growth Mindset & Strategic Expansion

• Take full ownership of center growth and client retention, exceeding monthly targets for new patient admissions and diagnostics
• Build and maintain relationships with referral sources, community organizations, and school systems
• Lead business development activities including community events, outreach campaigns, and innovative growth initiatives
• Coach staff to adopt a proactive mindset around client acquisition, engagement, and retention
• Manage full clinic P&L, including top‑line revenue, clinic operating cost, labor and non‑labor expense management
• Optimize center profitability by acting on key financial drivers such as center growth, contract rates, billable hour utilization, and service completion
• Collaborate with corporate finance and operations teams to implement strategies that maximize clinic profitability

Financial Acumen

• Manage full clinic P&L, including top‑line revenue, clinic operating cost, labor and non‑labor expense management
• Optimize center profitability by acting on key financial drivers such as center growth, contract rates, billable hour utilization, and service completion
• Collaborate with corporate finance and operations teams to implement strategies that maximize clinic profitability

Operational Excellence

• Contribute to organizational key results, meeting or exceeding center‑based KPIs and targets
• Lead high‑quality execution of ABA services through proactive scheduling and resource optimization
• Maintain compliance with licensing, accreditation, and internal policies
• Monitor and drive service delivery performance, ensuring 100% treatment completion
• Use data dashboards (e.g., Tableau) to track, analyze and interpret data/KPI to make informed decisions

Talent Retention & Engagement

• Hire, develop, and retain high‑performing teams
• Create a high‑performance culture by investing in professional development and celebrating success
• Lead effective onboarding and mentorship programs for new team members and EDiTs
• Conduct regular employee rounding, performance check‑ins, and engagement surveys to foster a connected and motivated team

Relationship‑Driven Leadership

• Build trust with families and caregivers through early and frequent engagement, ensuring consistent communication and satisfaction
• Host or promote weekly caregiver support groups to build community and empower families
• Advocate for school‑based services and support caregiver participation in treatment planning
• Develop and nurture strategic relationships with community stakeholders, referral sources, and business development partners to support growth and enhance service awareness
• Champion collaboration across departments, including Clinical, Admissions, Marketing, and HR

Requirements

• Bachelor’s degree required; Master’s in Business, Healthcare Administration, or Behavioral Health strongly preferred
• Minimum 5 years of operations and growth leadership experience in a high‑growth service industry, healthcare or behavioral health, or education
• Entrepreneurial experience with franchises or service supply chains
• Proven track record of leading operations, driving organic growth, increasing revenue, and building engaged teams
• Understanding of financial fluency (P&L, EBITDA, KPI analysis)
• Strong knowledge of ABA therapy and/or allied health services preferred
• High emotional intelligence, resilience, and an entrepreneurial mindset

Benefits

• 21 paid days off (15 days of PTO that increases with tenure, plus 6 holidays)
• Medical, dental, vision, long‑term disability, and life insurance
• Generous 401(k) with up to 6% employer match
• Bonus potential based on performance

At ABA Centers of Ohio, everyone's contribution matters. Supporting our team members is second only to helping our client kiddos with autism. We encourage all team members to use their knowledge, strengths, and expertise to improve the lives of our clients while we help them grow their careers. Join us as we reshape the field of autism care.