Center Manager: Lead a High-Performing Team & Guest Experience

Anchor Point Management Group; Lombard (IL); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Competitive base salary

Monthly performance bonuses

Paid time off & holidays

401(k) match

Health, vision, dental

Discounts on waxing services

Ongoing training & development

Daily Pay

Employee Assistance Program

Referral Bonus

Job summary

European Wax Center in Lombard, IL is seeking a Center Manager to oversee daily operations and lead a team of Guest Service Associates and Licensed Wax Specialists. You will drive center performance through sales goals, membership growth, and guest retention while managing scheduling, inventory, payroll, and health and safety compliance.

Requirements: 2+ years in retail sales management or spa leadership; strong communication; flexible evenings/weekends; POS system proficiency.

Qualifications

• 2+ years in retail sales management, spa/salon operations, or hospitality leadership.
• Strong sales background and customer-service focus.
• Ability to lead and motivate a team and manage multiple direct reports.

Responsibilities

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists.
• Drive center performance through sales goals, memberships, and guest retention.
• Oversee scheduling, inventory, payroll, and daily operations.

Skills

Team leadership

Sales proficiency

Customer service

Communication skills

Flexibility

Problem solving

Time management

POS proficiency

Tools

POS system

Job description

European Wax Center in Lombard, IL is seeking a Center Manager to oversee daily operations and lead a team of Guest Service Associates and Licensed Wax Specialists. You will drive center performance through sales goals, membership growth, and guest retention while managing scheduling, inventory, payroll, and health and safety compliance.

Requirements: 2+ years in retail sales management or spa leadership; strong communication; flexible evenings/weekends; POS system proficiency.