Center Manager: Growth, Leadership & Guest Experience

NORTH AMERICAN WAX COMPANY LLC; Chicago (IL); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Referral Bonus

Team Member Assistance Fund

Culture Committee

Job summary

NORTH AMERICAN WAX COMPANY LLC is seeking a dedicated Center Manager for their European Wax Center in Chicago, IL. This role involves overseeing daily operations, leading a team, driving performance through sales goals, and ensuring guest satisfaction.

The ideal candidate has a robust background in retail sales management or spa operations, excels in communication and problem-solving, and is passionate about customer service.

The position offers a competitive salary with bonuses, along with a generous benefits package including 401k, health, and paid time off.

Qualifications

• 2+ years experience in retail sales management or spa/salon operations.
• Able to lead and motivate a diverse team.
• Proficient in using KPIs to drive performance.

Responsibilities

• Lead and manage Guest Service Associates and Licensed Wax Specialists.
• Drive sales goals and membership growth.
• Oversee scheduling, inventory, and daily operations.

Skills

Retail sales management

Strong sales background

Team leadership

Communication skills

Organizational skills

Problem-solving skills

Customer service excellence

Job description

NORTH AMERICAN WAX COMPANY LLC is seeking a dedicated Center Manager for their European Wax Center in Chicago, IL. This role involves overseeing daily operations, leading a team, driving performance through sales goals, and ensuring guest satisfaction.

The ideal candidate has a robust background in retail sales management or spa operations, excels in communication and problem-solving, and is passionate about customer service.

The position offers a competitive salary with bonuses, along with a generous benefits package including 401k, health, and paid time off.