Center Manager - Beauty & Wellness Leader, Growth & Bonuses

NORTH AMERICAN WAX COMPANY LLC; Schaumburg Township (IL); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee - Have fun while be?

Referral Bonus - Generous Incentive to

Job summary

European Wax Center in Schaumburg, IL is seeking a Center Manager to oversee daily operations and lead a high-performing team. You will drive sales, guest satisfaction, and operational excellence, ensuring adherence to health and safety standards and brand guidelines.

The role requires strong leadership, a proven sales background, and the ability to coach and motivate staff to achieve KPI targets and revenue goals. In-person work with a focus on guest experience and team development.

Qualifications

• 2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership.
• Strong sales background preferred.
• Proven ability to lead and motivate a team.
• Established history of managing multiple direct reports.
• Strong communication, organizational, and problem-solving skills.
• Sales-driven with a focus on customer service excellence.
• Flexible availability, including evenings and weekends.
• Growth mindset is key!

Responsibilities

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Oversee scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Provide coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPI’s and speak to financial acumen

Skills

Leadership

Sales

Customer Service

Communication

Organization

Problem Solving

Flexible Schedule

Job description

European Wax Center in Schaumburg, IL is seeking a Center Manager to oversee daily operations and lead a high-performing team. You will drive sales, guest satisfaction, and operational excellence, ensuring adherence to health and safety standards and brand guidelines.

The role requires strong leadership, a proven sales background, and the ability to coach and motivate staff to achieve KPI targets and revenue goals. In-person work with a focus on guest experience and team development.