Assistant Center Manager — Lead Sales & Guest Experience

Anchor Point Management Group; Schaumburg Township (IL); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee - Have fun while be?

Referral Bonus - Generous Incentive to

Job summary

European Wax Center in Schaumburg, IL is seeking an Assistant Center Manager to oversee daily operations and lead a high-performing team of Guest Service Associates and Licensed Wax Specialists. You will drive sales, guest retention, and KPI performance while ensuring exceptional guest experiences.

Responsibilities include scheduling, inventory, payroll, and daily operations, plus coaching staff and maintaining health and safety standards in alignment with brand guidelines.

Qualifications

• 1+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
• Strong sales background preferred
• Ability to lead and motivate a team
• Strong communication, organizational, and problem-solving skills
• Sales-driven with a focus on customer service excellence
• Flexible availability, including evenings and weekends
• Growth mindset is key!

Responsibilities

• Assist in leading and managing a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Assist in scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Assist in coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPI’s and speak to financial acumen

Skills

Leadership

Sales

Customer service

Communication

Team motivation

Flexibility

Job description

European Wax Center in Schaumburg, IL is seeking an Assistant Center Manager to oversee daily operations and lead a high-performing team of Guest Service Associates and Licensed Wax Specialists. You will drive sales, guest retention, and KPI performance while ensuring exceptional guest experiences.

Responsibilities include scheduling, inventory, payroll, and daily operations, plus coaching staff and maintaining health and safety standards in alignment with brand guidelines.