Center Manager - Duluth, GA

The UPS Store 7171; Duluth (GA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Paid vacation

Sales commission

Health Coverage

Job summary

A retail franchise in Duluth, GA is seeking a Center Manager to oversee daily operations, manage staff, and ensure exceptional customer service. The ideal candidate will have prior store management experience and strong organizational skills. This full-time position offers benefits such as paid vacation, sales commission, and health coverage. The role requires a commitment to achieving operational excellence and accountability.

Qualifications

• Previous store management experience required.
• P&L experience preferred.
• Outstanding phone skills and leadership abilities.
• Familiarity with inventory management and cost control practices.

Responsibilities

• Manage day-to-day operations of the retail location.
• Recruit, train, and schedule associates.
• Ensure high levels of customer satisfaction.
• Develops and implements the store marketing program.
• Manages center financials and reporting to the franchise owner.
• Oversees inventory and maintenance of the center.

Skills

Personnel management

Customer service delivery

Financial management

Strong computer skills

Leadership skills

Accountability for operations

Education

Advanced education degree or coursework

Tools

Microsoft Office

Adobe Suites

Job description

Overview

Join to apply for the Center Manager - Duluth, GA role at The UPS Store 7171. The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and provide weekly and monthly reports to the franchise owner. The Center Manager is ultimately accountable for profit/loss, continuous improvement, service delivery levels, personnel management, and business development.

Responsibilities

• Performs personnel management, which includes recruiting, training, scheduling, and coaching associates
• Schedules work assignments and facilitates weekly or monthly staff meetings
• Monitors, evaluates, and maximizes customer service delivery and customer satisfaction
• Develops and implements the store marketing program
• Manages Center financials and prepares/provides reporting
• Manages inventory
• Reviews daily employee timesheets and submits for payroll processing
• Oversees Center maintenance, including cleanliness, safety, and organization

Qualifications

• Advanced education degree, coursework, or tech school desired
• Previous store management experience required, including personnel and financial management experience
• P&L experience preferred
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Bona fide management/leadership skills
• Willing to accept full accountability for Center operations

Benefits

• Paid vacation
• Sales commission
• Health Coverage

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Staffing and Recruiting