Center Manager - Beauty & Wellness Operations Lead

Anchor Point Management Group; Bellevue (WA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee - Have fun while be"

Referral Bonus - Generous Incentive to

Job summary

European Wax Center in Bellevue, WA is seeking a Center Manager to oversee daily operations and lead a high-performing team in delivering exceptional guest experiences.

Responsibilities include sales leadership, scheduling, inventory, payroll, and ensuring health and safety compliance, with a focus on guest satisfaction and KPI-driven performance. This full-time, in-person role offers competitive pay and a lucrative bonus structure.

Qualifications

• 2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
• Strong sales background preferred
• Proven ability to lead and motivate a team
• Established history of managing multiple direct reports
• Strong communication, organizational, and problem-solving skills
• Sales-driven with a focus on customer service excellence
• Flexible availability, including evenings and weekends
• Growth mindset is key

Responsibilities

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Oversee scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Provide coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPI’s and speak to financial acumen

Skills

Retail sales management

Leadership

Communication

Problem-solving

Organizational skills

Customer service excellence

Team motivation

Flexible availability

Education

Equivalent educational background

Tools

POS system

Job description

European Wax Center in Bellevue, WA is seeking a Center Manager to oversee daily operations and lead a high-performing team in delivering exceptional guest experiences.

Responsibilities include sales leadership, scheduling, inventory, payroll, and ensuring health and safety compliance, with a focus on guest satisfaction and KPI-driven performance. This full-time, in-person role offers competitive pay and a lucrative bonus structure.