Center Manager — Guest Experience & Sales Leader

NORTH AMERICAN WAX COMPANY LLC; Bellevue (WA); On-site; USD 34,440 - 37,195; Full time

Benefits offered by this job

Paid time off (PTO) and holidays

Generous benefits package, including 401k with match

Discounts on waxing services and retail products

Ongoing training and career development

Job summary

NORTH AMERICAN WAX COMPANY LLC is seeking a skilled Center Manager to oversee daily operations at our European Wax Center location in Bellevue, WA. In this role, you will lead a passionate team towards achieving sales goals and ensuring guest satisfaction.

The ideal candidate will have strong leadership skills, a drive for excellence, and a background in retail management or hospitality. We offer a competitive salary, benefits package, and a supportive work environment.

Qualifications

• 2+ years of experience in retail sales management or equivalent educational background.
• Strong sales background preferred and proven ability to lead a team.
• Established history of managing multiple direct reports.

Responsibilities

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists.
• Drive center performance through sales goals and guest retention.
• Oversee scheduling, inventory, payroll, and compliance with regulations.

Skills

Sales-driven

Team leadership

Communication skills

Organizational skills

Problem-solving skills

Education

2+ years in retail sales management, spa/salon operations, or hospitality leadership

Job description

NORTH AMERICAN WAX COMPANY LLC is seeking a skilled Center Manager to oversee daily operations at our European Wax Center location in Bellevue, WA. In this role, you will lead a passionate team towards achieving sales goals and ensuring guest satisfaction.

The ideal candidate will have strong leadership skills, a drive for excellence, and a background in retail management or hospitality. We offer a competitive salary, benefits package, and a supportive work environment.