Center Manager – Beauty & Guest Experience Lead

Anchor Point Management Group; Kirkland (WA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee - Have fun while exc

Referral Bonus - Generous Incentive to

Job summary

European Wax Center in Kirkland, WA is seeking a Center Manager to oversee daily operations, lead a team of Guest Service Associates and Licensed Wax Specialists, and drive sales, guest satisfaction, and operational excellence.

You will manage scheduling, inventory, payroll, and ensure health and safety compliance, while coaching staff and resolving guest concerns. This role offers a competitive base and a lucrative bonus structure to reward performance.

Qualifications

• 2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
• Strong sales background preferred
• Proven ability to lead and motivate a team
• Established history of managing multiple direct reports
• Strong communication, organizational, and problem-solving skills
• Sales-driven with a focus on customer service excellence
• Flexible availability, including evenings and weekends
• Growth mindset is key!

Responsibilities

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Oversee scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Provide coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPI’s and speak to financial acumen

Skills

Retail sales management

Spa/salon operations

Hospitality leadership

Team leadership

Sales-driven

Customer service excellence

Education

Equivalent educational background

Tools

POS system

Job description

European Wax Center in Kirkland, WA is seeking a Center Manager to oversee daily operations, lead a team of Guest Service Associates and Licensed Wax Specialists, and drive sales, guest satisfaction, and operational excellence.

You will manage scheduling, inventory, payroll, and ensure health and safety compliance, while coaching staff and resolving guest concerns. This role offers a competitive base and a lucrative bonus structure to reward performance.