Beauty Center Manager — Lead Team & Growth

Anchor Point Management Group; Troy Township (IL); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee - Have fun while be

Referral Bonus - Generous Incentive to

Job summary

European Wax Center in Shorewood, IL is seeking a Center Manager to oversee daily operations, lead a high-performing team of Guest Service Associates and Licensed Wax Specialists, and drive guest satisfaction and sales growth.

This in-person role requires strong leadership, a proven sales background, excellent communication, and the ability to manage scheduling, payroll, and compliance with health and safety standards.

Qualifications

• Minimum 2+ years in retail sales management, spa/salon operations, or hospitality leadership.
• Strong sales background preferred.
• Proven ability to lead and motivate a team.
• Experience managing multiple direct reports.
• Excellent communication, organization, and problem-solving skills.
• Sales-focused with customer service excellence.
• Flexible availability, including evenings and weekends.
• Growth mindset is key!

Responsibilities

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Oversee scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Provide coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPI’s and speak to financial acumen

Skills

Retail sales leadership

Spa/salon operations

Team management

Strong communication

Sales-driven

Customer service excellence

Flexible availability

Financial acumen

Tools

POS system

Job description

European Wax Center in Shorewood, IL is seeking a Center Manager to oversee daily operations, lead a high-performing team of Guest Service Associates and Licensed Wax Specialists, and drive guest satisfaction and sales growth.

This in-person role requires strong leadership, a proven sales background, excellent communication, and the ability to manage scheduling, payroll, and compliance with health and safety standards.