Center Manager: Beauty Center Ops & Guest Experience

Anchor Point Management Group; Crystal Lake (IL); Presencial; USD 32.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee – Have fun while be"

Referral Bonus – Generous incentive to

Descripción de la vacante

European Wax Center is seeking a Center Manager to oversee daily operations at our Crystal Lake location. You will lead a team of Guest Service Associates and Licensed Wax Specialists, drive performance, and ensure guest satisfaction with strong operational discipline.

The role emphasizes leadership, a sales-driven mindset, and the ability to coach staff while maintaining brand standards and health & safety compliance.

Formación

• 2+ years in retail sales management or spa/hospitality leadership.
• Proven ability to lead and motivate a team.
• Flexible availability including evenings and weekends.

Responsabilidades

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists.
• Drive center performance through sales goals, membership growth, and guest retention.
• Oversee scheduling, inventory, payroll, and daily operations.
• Ensure compliance with health and safety regulations and brand standards.
• Provide coaching, training, and performance feedback to team members.
• Resolve guest concerns with professionalism and care.
• Learn and develop a deep understanding of KPI’s and speak to financial acumen.

Conocimientos

Retail sales leadership

Team motivation

Communication skills

Problem-solving

Descripción del empleo

European Wax Center is seeking a Center Manager to oversee daily operations at our Crystal Lake location. You will lead a team of Guest Service Associates and Licensed Wax Specialists, drive performance, and ensure guest satisfaction with strong operational discipline.

The role emphasizes leadership, a sales-driven mindset, and the ability to coach staff while maintaining brand standards and health & safety compliance.