Assistant Center Manager - Beauty & Wellness Leader

Anchor Point Management Group; Gurnee (IL); Presencial; USD 30.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee - Have fun while be\

Referral Bonus - Generous Incentive to

Descripción de la vacante

European Wax Center in Gurnee, IL is seeking an Assistant Center Manager to oversee daily operations, lead a team of Guest Service Associates and Licensed Wax Specialists, and drive sales while maintaining guest satisfaction.

You will focus on achieving performance goals, managing scheduling and operations, and upholding health and safety standards, with a strong emphasis on customer service excellence and growth mindset.

Formación

• 1+ years of experience in retail sales management, spa/salon operations, or hospitality leadership.
• Strong sales background preferred.
• Ability to lead and motivate a team.
• Strong communication, organizational, and problem-solving skills.
• Sales-driven with a focus on customer service excellence.
• Flexible availability, including evenings and weekends.
• Growth mindset is key!

Responsabilidades

• Assist in leading and managing a team of Guest Service Associates and Licensed Wax Specialists.
• Drive center performance through sales goals, membership growth, and guest retention.
• Assist in scheduling, inventory, payroll, and daily operations.
• Ensure compliance with health and safety regulations and brand standards.
• Assist in coaching, training, and performance feedback to team members.
• Resolve guest concerns with professionalism and care.
• Learn and develop a deep understanding of KPI’s and speak to financial acumen.

Conocimientos

Leadership

Sales

Communication

Customer service

Team motivation

Descripción del empleo

European Wax Center in Gurnee, IL is seeking an Assistant Center Manager to oversee daily operations, lead a team of Guest Service Associates and Licensed Wax Specialists, and drive sales while maintaining guest satisfaction.

You will focus on achieving performance goals, managing scheduling and operations, and upholding health and safety standards, with a strong emphasis on customer service excellence and growth mindset.