CDS Adoption & Engagement Lead, Product Analytics

Wolters Kluwer; Olympia (WA); On-site; USD 108,000 - 188,000; Full time

Benefits offered by this job

Bonus eligibility

Job summary

Wolters Kluwer Health is seeking a Lead Product Analyst for CDS Adoption & Engagement to drive insights into clinician and care-team interactions with UpToDate CDS products. You will define adoption metrics, analyze funnels and usage patterns, and translate findings into actionable recommendations that shape product strategy and improvements.

You will collaborate with Product, Engineering, Design, Analytics, Commercial, and Customer Success teams, build dashboards, and help instrument data for

Qualifications

• 5+ years of experience in product analytics or related roles.
• Proficient in SQL for independent queries.
• Experience analyzing adoption, engagement, funnel metrics, cohorts, segments, and usage patterns.
• Ability to turn ambiguous product questions into structured analyses.
• Experience building dashboards or self-serve product analytics views.
• Strong communication with non-technical stakeholders.
• Experience partnering with Product, Engineering, Design, Analytics, Commercial, or Customer Success teams.

Responsibilities

• Define and maintain adoption, engagement, funnel, and usage metrics for CDS products.
• Query product usage data to analyze clicks, actions, user journeys, drop-offs, cohorts, segments, and usage patterns.
• Analyze what users engage with, which interactions drive downstream action, and where workflows lose momentum.
• Build dashboards and recurring views that help product teams monitor product performance and user behavior.
• Partner with Product Managers to define success metrics for launches, pilots, MVPs, and experiments.
• Identify insights that inform roadmap priorities, UX improvements, content needs, commercialization, and adoption strategies.
• Help improve instrumentation and metric definitions so teams can rely on consistent, high-quality product data.
• Translate analysis into clear recommendations for product, leadership, commercial, and customer-facing teams.

Skills

SQL

Analytical thinking

Communication

Cross-functional collaboration

Job description

Wolters Kluwer Health is seeking a Lead Product Analyst for CDS Adoption & Engagement to drive insights into clinician and care-team interactions with UpToDate CDS products. You will define adoption metrics, analyze funnels and usage patterns, and translate findings into actionable recommendations that shape product strategy and improvements.

You will collaborate with Product, Engineering, Design, Analytics, Commercial, and Customer Success teams, build dashboards, and help instrument data for