CDS Adoption & Engagement Lead — Product Analytics

Wolters Kluwer; Jackson (MS); On-site; USD 108,000 - 188,000; Full time

Benefits offered by this job

Health plans

401(k)

Tuition assistance

Parental leave

Job summary

Wolters Kluwer Health is seeking a Lead Product Analyst for CDS Adoption & Engagement to drive adoption metrics and analyze funnel behavior across clinical decision support products.

You will query product usage data, build dashboards, and partner with Product, Engineering, Design, Analytics, Commercial, and Customer Success teams to translate insights into practical recommendations that improve adoption and stakeholder value.

Qualifications

• 5+ years of experience in product analytics, data analytics, business analytics, product operations, or a related role.
• Strong ability to write queries independently using SQL or comparable data-querying tools.
• Experience analyzing adoption, engagement, funnel metrics, click behavior, cohorts, segments, and usage patterns and generating insights that contribute to the product development strategy.
• Comfort working with event-level product telemetry, data models, and imperfect instrumentation.
• Ability to turn ambiguous product questions into structured analyses and actionable insights.
• Experience building dashboards, recurring reports, or self-serve product analytics views.
• Strong communication skills and ability to explain data clearly to non-technical stakeholders.
• Experience partnering closely with Product, Engineering, Design, Analytics, Commercial, or Customer Success teams.

Responsibilities

• Define and maintain adoption, engagement, funnel, and usage metrics for CDS products.
• Query product usage data to analyze clicks, actions, user journeys, drop-offs, cohorts, segments, and usage patterns.
• Analyze what users engage with, which interactions drive downstream action, and where workflows lose momentum.
• Build dashboards and recurring views that help product teams monitor product performance and user behavior.
• Partner with Product Managers to define success metrics for launches, pilots, MVPs, and experiments.
• Identify insights that inform roadmap priorities, UX improvements, content needs, commercialization, and adoption strategies.
• Help improve instrumentation and metric definitions so teams can rely on consistent, high-quality product data.
• Translate analysis into clear recommendations for product, leadership, commercial, and customer-facing teams.

Skills

SQL

Data analytics

Dashboarding

Cross-functional collaboration

Communication

Problem solving

Tools

SQL

Job description

Wolters Kluwer Health is seeking a Lead Product Analyst for CDS Adoption & Engagement to drive adoption metrics and analyze funnel behavior across clinical decision support products.

You will query product usage data, build dashboards, and partner with Product, Engineering, Design, Analytics, Commercial, and Customer Success teams to translate insights into practical recommendations that improve adoption and stakeholder value.