CDS Adoption & Engagement Analytics Lead

Wolters Kluwer; Trenton (NJ); On-site; USD 108,000 - 188,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k)

Paid Parental Leave

Commuter Benefits

Job summary

Wolters Kluwer Health is looking for a Lead Product Analyst to drive adoption and engagement insights across UpToDate CDS products. You will define metrics, analyze usage patterns, and translate findings into practical recommendations for product and leadership teams.

You will build dashboards, partner with product, engineering, design, analytics, and commercial teams, and help improve instrumentation and metric definitions to support evidence-based decisions and better clinician workflows.

Qualifications

• 5+ years of experience in product analytics, data analytics, business analytics, product operations, or a related role.
• Proficient in writing SQL queries independently.
• Experience analyzing adoption, engagement, funnel metrics, click behavior, cohorts, segments, and usage patterns.
• Comfort working with event-level telemetry, data models, and imperfect instrumentation.
• Ability to turn ambiguous product questions into structured analyses and actionable insights.
• Experience building dashboards, recurring reports, or self-serve product analytics views.
• Strong communication skills and ability to explain data clearly to non-technical stakeholders.
• Experience partnering with Product, Engineering, Design, Analytics, Commercial, or Customer Success teams.

Responsibilities

• Define and maintain adoption, engagement, funnel, and usage metrics for CDS products.
• Query product usage data to analyze clicks, actions, user journeys, drop-offs, cohorts, segments, and usage patterns.
• Analyze what users engage with and which interactions drive downstream action.
• Build dashboards and recurring views to monitor product performance and user behavior.
• Partner with Product Managers to define success metrics for launches, pilots, MVPs, and experiments.
• Identify insights to inform roadmap priorities, UX improvements, and adoption strategies.
• Help improve instrumentation and metric definitions for high-quality product data.
• Translate analysis into clear recommendations for product, leadership, commercial, and customer-facing teams.

Skills

5+ years in product analytics

SQL queries

Adoption & engagement analytics

Telemetry & data models

Structured analysis

Dashboard building

Clear communication

Cross-functional collaboration

Tools

BI tools

Job description

Wolters Kluwer Health is looking for a Lead Product Analyst to drive adoption and engagement insights across UpToDate CDS products. You will define metrics, analyze usage patterns, and translate findings into practical recommendations for product and leadership teams.

You will build dashboards, partner with product, engineering, design, analytics, and commercial teams, and help improve instrumentation and metric definitions to support evidence-based decisions and better clinician workflows.