CCSE Unit Supervisor I - Lead Eligibility & Travel

Texas Health and Human Services; San Antonio (TX); Hybrid; USD 45,000 - 71,000; Full time

Benefits offered by this job

100% paid employee health insurance

Defined benefit pension plan

Generous time off

Career advancement opportunities

Telework eligibility

Job summary

Texas Health and Human Services Commission (HHSC) is seeking a CCSE Unit Supervisor I in San Antonio, TX. You will lead a CCSE team, manage eligibility processing, and ensure performance targets while coordinating with partners and stakeholders.

The role emphasizes policy interpretation, staff development, and delivering high-quality customer service in a fast-paced environment. Telework may be available, with up to 30% travel.

Qualifications

• Knowledge of Community Care programs and eligibility processes.
• Ability to evaluate case records and communicate findings clearly.
• Proven organizational and time-management skills.
• Experience with Microsoft Office and SharePoint is preferred.

Responsibilities

• Attends regular schedule and performs assigned duties.
• Manages a CCSE unit and supervises staff.
• Analyzes case records and ensures timeliness and accuracy.
• Interprets policies and coordinates service delivery with partners and the public.
• Prepares management reports and maintains confidentiality of information.

Skills

Community Care programs

Interviewing techniques

Disability resources

Problem solving

Communication skills

Case file evaluation

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

SharePoint

Job description

Texas Health and Human Services Commission (HHSC) is seeking a CCSE Unit Supervisor I in San Antonio, TX. You will lead a CCSE team, manage eligibility processing, and ensure performance targets while coordinating with partners and stakeholders.

The role emphasizes policy interpretation, staff development, and delivering high-quality customer service in a fast-paced environment. Telework may be available, with up to 30% travel.