CCSE Unit Supervisor I

Health & Human Services Comm; San Antonio (TX); Remote; USD 45,000 - 71,000; Full time

Benefits offered by this job

100% paid employee health insurance

Career advancement opportunities

Job summary

Health & Human Services Comm in Texas seeks a CCSE Unit Supervisor I to lead staff, supervise case management, and ensure program goals are met. The role emphasizes staff development, performance reviews, and coordination with partners in the CCSE region.

The position offers day shift hours, potential telework, up to 30% travel, and a comprehensive benefits package including health insurance and a defined pension plan. 1067 Bandera Rd, San Antonio.

Qualifications

• High school diploma or equivalent required.
• Experience supervising or mentoring preferred.
• Ability to travel up to 30%.

Responsibilities

• Attends regular schedule and performs other duties as assigned.
• Selects, manages, and develops staff through conferences, mentoring, training, and performance appraisal.
• Prepares management reports and analyzes information to keep management informed.

Skills

Staff supervision

Policy interpretation

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Posting ID22849-Posted10/29/2026-Health & Human Services Comm-CCSE Region 08 Eligibility Det-Community and Social Services-b. $3000 - $4999 per month

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage .

Functional Title:CCSE Unit Supervisor I
Job Title:CCSE Unit Supervisor I
Agency:Health & Human Services Comm
Department:CCSE Region 08 Eligibility Det
Posting Number:22849
Closing Date:11/12/2026
Posting Audience:Internal and External
Occupational Category:Community and Social Services
Salary Range:$4,020.33-$6,335.66
Pay Frequency: Monthly
Salary Group:TEXAS-B-19
Shift:Day
Additional Shift:None
Telework:
Travel:Up to 30%
Regular/Temporary:Regular
Full Time/Part Time:Full time
FLSA Exempt/Non-Exempt:Exempt
Facility Location:
Job Location City:SAN ANTONIO
Job Location Address:1067 BANDERA RD
Other Locations:None
MOS Codes: 0203,0207,0302,0370,0520,0602,0802,1802,1803,2340,5502,6302,6502,7202,7208,7210,7220,7502,8005,8858
9702,16GX,60C0,611X,612X,63G0,641X,712X,86M0,86P0,8U000,9G100,BOSN,ELC,ISS,MAT,MED,MLES,MSSD,MSSE,MS
SR,OSS,WEPS

Essential Job Functions (EJFs):

• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
• Be familiar with and follow all HHS policies and procedures relating to job performance and work rules.
• Selects, manages, and develops staff through conferences, mentoring, training, and performance appraisal. (30%)
• Reads and evaluates case records to assess the quality of casework and identify training needs. (20%)
• Assigns and supervises the work of others (15%)
• Prepares management reports, analyzes information to keep management informed and responds to issues. (10%)
• Monitors service delivery in assigned area to ensure effective and efficient program operations; consults staff on case issues and conducts unit meetings. (10%)
• Interprets policies, procedures, rules, regulations, or standards to others (for example: to staff, applicants, clients, providers, vendors, the public and community organizations). (5%)
• Analyzes and effectively redistributes the workload to have a positive impact on timeliness, accuracy and meeting program goals and expectations. (5%)
• Develops and maintains working relationships with management, agency staff, community partners, other state agencies, federal agencies, or the public. (5%)
• Knowledge of Community Care programs.
• Knowledge of interviewing techniques to obtain personal information, to make inquiries and to resolve conflicting statements.
• Knowledge of resources that serve people who are older or have a disability.
• Skill in resolving service delivery problems or staff adjustment problems by appropriately applying policies, procedures, and management practices.
• Ability to present relevant information regarding program objectives and policies to clients, agency staff, and community groups.
• Ability to evaluate case records according to program standards. Ability to organize workload among staff considering capabilities, limitations, organizational structure, and program policy and procedures.
• Ability to plan work in an orderly manner.
• Ability to use automated software (i.e.; Microsoft Office Suite, SharePoint, etc.).
• Ability to understand and implement administrative procedures, interpret rules, regulations, and policies.
• Ability to communicate effectively (verbally and in writing) with a varied audience.
• Ability to assign and monitor the work of others to ensure appropriate and timely response to inquiries, complaints, projects and assignments.
• Ability to establish priorities according to relative importance and deadlines, set goals, and manage time efficiently.
• Ability to establish and maintain effective relationships with consumers, co-workers, contract agency staff and staff from federal and/or state agencies.

Registration, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

• Prefer experience in the Community Care Services department within the last two years.
• Prefer experience supervising, serving as an acting supervisor, and/or experience as a mentor in the CCSE program area.
• Prior supervisory or leadership experience preferred.
• Ability to communicate effectively in writing as demonstrated on the application.
• Application indicates the willingness to travel at least 30% of the time.
• High school diploma or equivalent required.

Additional Information:

Must be able to attend training which may require overnight stay. Must be willing to travel as needed. This position is included in a career track series and may be filled at any level within the career track, dependent on the selected applicant’s qualifications as they relate to career track promotion eligibility requirements.

Active Duty, Military, Reservists, Guardsmen, and Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited tothose listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions .

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.