CCEWiN Engineer

TECHNOLOGY & INNOVATION; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

The Office of Technology and Innovation (OTI) in New York City seeks a skilled IT security and networking professional to configure, maintain, and optimize Fortinet infrastructure across city agencies in a 24/7 operation.

You will troubleshoot, patch IOS devices, document changes, and coordinate with internal teams and external partners to ensure secure, reliable network operations while supporting routing, VPNs, and firewall policies.

Qualifications

• Master's degree in computer science with IT experience.
• Bachelor's degree with 4+ years IT experience in networking.
• High school diploma with 6 years IT experience including networking and admin roles.

Responsibilities

• Configure, maintain and optimize Fortinet infrastructure across agencies.
• Apply security patches and ensure IOS on devices is up-to-date.
• Troubleshoot and support network operations with internal/external teams.
• Undertake special projects and initiatives as assigned.

Education

Master's degree in computer science

Bachelor's degree in IT/CS

High school diploma with 6 years IT experience

Tools

Fortinet FortiGate

Cisco devices

Networking fundamentals

Job description

OPEN TO CITY EMPLOYEES ONLY

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. Follow us on social media @NYCOfficeofTech, and visit www.nyc.gov/oti to learn more.

At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

Responsibilities will include:

• Configure, maintain and optimize FORTINET infrastructure deployment at various agencies;
• Perform security measures to ensure IOS on all devices are updated with latest versions and patches;
• Provide hands-on troubleshooting and technical support and work closely with internal and external teams to ensure secure, reliable and efficient network operations;
• Perform special projects and initiatives as assigned.

HOURS/SHIFT

Day - Due to the technical duties of this position in a 24/7 operation, candidate may be required to work overtime and/or various shifts such as weekends and/or nights/evenings.

WORK LOCATION

Brooklyn, NY

Preferred Skills

• Strong technical expertise,
• Excellent problem-solving skills and the ability to function effectively as part of a team-oriented environment.
• Provide the specific technical skills and/or knowledge needed for the position/agency.
• Skilled engineer with experience in FORTINET and CISCO devices
• Hands-on experience configuring and supporting Fortinet products, especially Fortigate firewalls
• Strong knowledge of networking fundamentals, including routing, switching, VLANS, VPNs. NAT and firewall policies.
• Proven troubleshooting skills for resolving network and security issues in production environments.
• Experience working with agencies and internal teams in multi-vendor platform network.
• Ability to document configurations, changes and support steps clearly and accurately.
• Strong communication skills and a strong team player.
• Familiarity with security monitoring, logging and incident response processes.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Minimum Qualifications

1. 1. A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or
2. 2. A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or
3. 3. A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or
4. 4. A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in "1" above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in "1" above.

In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience. Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience. However, undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, executive or supervisory capacity as described in "1" above.