Cybersecurity Senior Project Manager

New York City Office of Technology & Innovation; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

New York City Office of Technology & Innovation (OTI) seeks an IT Project Specialist to lead and coordinate citywide cybersecurity programs, managing multi‑agency initiatives in a complex, multi‑year portfolio.

You will work with Security Sciences, stakeholders, and vendors to develop plans, dashboards, and reporting, ensuring timely delivery and governance across engineering, operations, and customer-facing applications in a 24/7 environment.

Qualifications

• Requires a baccalaureate degree in a related field and several years of full-time experience in project management or cybersecurity programs.
• Experience managing multi-agency government projects and defining governance structures.
• Demonstrated ability to develop and track budgets, schedules, and performance metrics.
• Proven capability to create reports and dashboards for executive leadership.

Responsibilities

• Coordinate with Security Sciences and vendors to align with legal, contracting, finance, and communications teams.
• Manage delivery of multiple projects across engineering, operations, and customer-facing apps.
• Maintain and update Salesforce domain for interrelated projects.
• Support creation of a centralized PMO structure for reporting and dashboards.
• Develop reporting and dashboarding strategies for executive leadership use.
• Translate leadership vision into actionable implementation plans.
• Lead concurrent workstreams, meetings, minutes, and action tracking.
• Design new workflows and processes across the division and agency.
• Oversee Proofs-of-Concept/Value trials and risk/cost analyses.
• Coordinate end-to-end service or product delivery to customers.
• Provide weekly/monthly project metrics to stakeholders and leadership.

Skills

Program management

PMO leadership

Agile/Scrum

Salesforce reporting

ServiceNow

Risk assessment

Dashboard reporting

Cybersecurity awareness

Stakeholder communication

Education

Bachelor's degree in computer science or related field

Associate degree + 6 years experience

Bachelor's degree + 8 years experience

Equivalent education/experience

Tools

ServiceNow

Salesforce

Job description

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. Follow us on social media @NYCOfficeofTech, and visit www.nyc.gov/oti to learn more.

At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

Job Description

Establishing a baseline for Citywide cyber defense is a complex multi-year endeavor. It involves the design, build, implementation, and operation of net-new people, processes, and technology. As cybersecurity threats become more numerous and more sophisticated, the defense of the City’s information systems and critical service delivery vehicles becomes more important, time consuming, and specialized. The design of systems which function at the required level of efficacy, usability, and speed is a major engineering undertaking.

A seasoned project manager is required to support Cyber Command leadership in the management and optimization of its portfolio of established citywide cybersecurity programs and evolving suite of cybersecurity controls deployment. These programs have significant complexity across many City agencies, stakeholders, other cybersecurity entities in government and the private sector, and our information-sharing partners.

Responsibilities

• Work directly with the Security Sciences team and vendors to coordinate with legal, contracting, finance, and communications teams to manage multi-functional team coordination, opportunity screening, develop RFI and RFP, benefit/cost analysis, vendor selection, work plan scheduling, budget oversight, contractor management, issue resolution, reporting and project closeout functions.
• Manage the delivery of multiple projects across several domain areas, including engineering, operations, and customer-facing applications.
• Manage and update Cyber Commands Salesforce domain for multiple, interrelated projects.
• With collaboration from the Senior Advisor, assist in the creation of a centralized PMO structure to ensure all project variables are documented and ready for reporting and dashboard use.
• Develop and implement reporting and dashboarding strategy to ensure all relevant datapoints are available for executive leadership use.
• Translate leaderships vision into an achievable implementation plan.
• Lead multiple concurrent workstreams, including meetings, minutes, follow up items, and documentation.
• Develop new workflows and processes throughout the project lifecycle in collaboration with other stakeholders and drive those changes across the division and throughout the agency.
• Manage Proofs-of-Concept/Value (PoC/PoV) trials for new technology solutions as part of ongoing projects or as independent projects.
• Assist in conducting risk assessments and cost-benefit analyses to identify and resolve issues that may disrupt projects.
• Coordinate and manage the overall service or product provided to a customer end-to-end.
• Provide weekly and monthly project reports and metrics to key stakeholders.
• Support the Cyber Command leadership team in developing presentation materials, meeting agendas and meeting minutes.
• Handle special projects and initiatives as assigned.

HOURS/SHIFT

Day - Due to the necessary technical duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.

WORK LOCATION

Brooklyn, NY

OTI participates in E-Verify

APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL

IT PROJECT SPECIALIST - 95710

Minimum Qualifications

• A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
• An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
• A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
• Education and/or experience which is equivalent to "1", "2", or "3" above.

Preferred Skills

• 6+ years of professional project management experience at large firm or government entity
• Strong Experience with the full suite of products for project management and Agile Development (ServiceNow, Salesforce)
• Conduct frequent risk assessments and cost-benefit analyses to identify and resolve issues that may disrupt projects
• Experience working with Salesforce Reporting and Dashboarding
• Understanding New York City’s unique cybersecurity challenges
• Experience providing weekly/monthly/quarterly project reports and metrics to key stakeholders and leadership team
• Degree in Computer Science, Cybersecurity, Information System Management, Business Administration (or significant coursework in these areas)
• Industry recognized project management certifications (ex: PMP, CSM, CSP-SM)
• Industry recognized cybersecurity certifications (ex: Security+, CISM, CISSP, GIAC Certifications)

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.