CC Crisis Int SUBS

MHMR of Tarrant County; Fort Worth (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Retirement plan with company matching

Day-one PTO accrual

10 paid holidays plus a floating one

Employee assistance programs

Wellness programs

Student loan forgiveness eligibility

Job summary

MHMR of Tarrant County is seeking a Call Center Crisis Interventionist to provide evidence-informed crisis intervention, suicide prevention, information and referral, and brief supportive listening by phone, SMS, or chat. This role supports individuals in emotional distress and connects them with needed resources.

The position offers opportunities to develop a wide range of clinical skills within a tele-mental health framework while serving the Fort Worth community and surrounding areas.

Qualifications

• Bachelor's degree is required.
• Valid Texas Driver’s License is required; QMHP-CS certification eligibility.
• Bilingual abilities are preferred; crisis services experience is a plus.

Responsibilities

• Provide evidence-informed crisis intervention, suicide prevention, information & referral, and brief supportive listening via phone, SMS text, or chat.
• Interact with individuals in emotional distress and direct them to community resources and services.
• Collaborate with MHMR and local health authorities to ensure safety and appropriate referrals.

Skills

Bilingual

Crisis services experience

Education

Bachelor's Degree

30 hours behavioral health coursework

Job description

Description
Are you passionate about making a meaningful impact? Join our team, where your expertise will directly contribute to programs that make a lasting impact.

Description
Are you passionate about making a meaningful impact? Join our team, where your expertise will directly contribute to programs that make a lasting impact.
This is an ideal position for individuals who are interested in helping others and contributing to their community. Call Center Crisis Interventionist provide evidence-informed crisis intervention, suicide prevention, information & referral, and brief supportive listening to individuals who contact local mental/behavioral health authorities in emotional distress, particularly those at high risk for suicidal and/or homicidal thoughts and behaviors. Call Center Crisis Interventionist interacts with individuals over the phone, via SMS text messaging or chat. The position provides an opportunity to gain a wide range of clinical skills, and knowledge of the expanding field of behavioral and tele-mental health.
Minimum Requirements
Minimum Education: Bachelor's Degree
Defined Education: Health or Human Services Acceptable Degrees Include: Applied Behavior Analysis, Child Development, Counseling, Early Childhood Education, Early Childhood Intervention, Education Psychology, Gerontology, Human Growth and Development, Medicine, Nursing, Physician Assistant, Psychology, Registered Nurse, Rehabilitation & Rehab Studies, Social Work, Sociology, and Special Education
Preferences: Bilingual; Crisis Services Experience
Substitutions: Bachelor's degree with at least 30 hours of behavioral health coursework
License/Certifications: Valid Texas Driver’s License, Eligible to obtain Qualified Mental Health Professional (QMHP-CS) certification.
Why Choose MHMR as Your Employer
MHMR offers an excellent and competitive benefits package designed to support the well being of our employees and their families. Our benefits include a retirement plan with company matching, day one PTO accrual, ten paid holidays plus a floating holiday, employee assistance programs, and comprehensive wellness programs that promote physical, mental, and financial health. MHMR is committed to your future, we're a qualifying employer for Student Loan Forgiveness Programs which offers long term financial relief opportunities for eligible team members.
We are committed to providing strong, meaningful benefits that make a real difference in the lives of employees and their eligible dependents. Our benefits philosophy emphasizes work-life balance, personal well being and access to resources that help employees thrive both professionally and personally.

MHMR offers maximum compensation for each position’s requirements based on candidates’ education, experience, and internal equity of the agency. This practice reduces potential for biases in compensation and assists hires and/or promotions on pay equity in their appropriate position(s) at MHMR.

We CARE

• We Connect People in Our Community
• We Provide Access to Services
• We Link People to Resources
• We Empower People
  

Our Values Are Based On The Following Beliefs

• Respect for people who are active in planning their services
• Recovery is a life-long process of better health
• Success as positive outcomes for each person
• Participation of people and their families in the process
• Inclusion in the community through services that promote growth and independence
• Safe, ethical, and cost-effective services
• Best practices in current research in medical, psychosocial and organizational fields
• Collaboration with other organizations for better services
• Compassion, trauma-informed care, and safety practices including suicide safe care.