Catering Sales Manager/Renaissance St. Louis Airport

Renaissance St. Louis Airport; Pine Lawn (MO); Sur place; USD 42 000 - 66 000; Plein temps

Résumé du poste

Renaissance St. Louis Airport seeks a catering sales professional to book social functions, develop sales plans, and assist with banquet menus. You will forecast banquet needs, coordinate promotions, and greet clients on arrival, ensuring smooth execution and revenue targets.

The role requires strong math and computer skills, a flexible schedule, and the ability to upsell to maximize on-property revenue while communicating details to management.

Qualifications

• Must have high school education with relevant training.
• Knowledge of health, safety and local regulations is required.
• Excellent math and computer skills are essential.
• Ability to timely obtain required licenses or certificates.

Responsabilités

• Book all social catering functions to meet revenue goals.
• Develop target sales and marketing plans for social/meeting catering.
• Assist with banquet menu development.
• Participate in 30-60-90 day banquet forecasting.
• Coordinate in-house promotions and associate functions.
• Greet clients on arrival.
• Communicate catering details to management.
• Maintain professionalism in problem situations.
• Maintain detailed records of discussions with guests.
• Upsell to improve revenue generation.
• Be available during functions for client consultation.
• Preside at conference planning meetings and site reviews.
• Conduct exit interviews to solidify repeat business.
• Prepare the annual hotel budget.
• Respond to guest requests and resolve questions in a timely manner.

Connaissances

Sales planning

Customer service

Upselling

Communication

Site coordination

Formation

High school diploma

Outils

Excel

Description du poste

Description

• Book all social catering functions in accordance with established goals set by hotel to reach expected revenues via the annual budget.
• Develop a target sales and marketing plan with focus on social and meeting catering functions which will include a combination of sales calls, site visits and prospecting for future relationships.
• Assist with the development of banquet menus.
• Participate in 30-60-90 day banquet forecasting.
• Coordinate in-house sales promotions and associate functions.
• Greet client upon arrival.
• Facilitate and communicate details related to catering functions to management.
• Maintain professionalism in problem situations.
• Maintain detailed records of discussions with guest, including all meeting setups, food and beverage, etc.
• Upsell to improve revenue generation on property.
• Be readily available during functions for consultation with client.
• Flexible schedule required to accommodate client needs.
• Preside at conference planning meetings where details related to group coordination will be discussed and reviewed by management.
• Participate in site reviews.
• Conduct exit interviews with clients to solidify repeat business and distribute results.
• Participate in the preparation of the annual hotel budget.
• Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.

Requirements

• Minimum lifting of 20 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, typing.
• Minimum pulling of 20 pounds.
• Other duties may be assigned.
• Must have a comprehensive knowledge of all hotel departments and functions.
• Must have a comprehensive knowledge of applicable Federal, state, and local health, safety, and legal regulations.
• Must have exceptional mathematical and computer skills.
• High school education and relevant training and experience required. Additional education preferred.
• Ability to timely obtain any required licenses or certificates.
• CPR training required; first aid training preferred.
• Additional language ability preferred.