Catering Sales Manager/Renaissance St. Louis Airport

StepStone Hospitality; St. Louis (MO); On-site; USD 45,000 - 65,000; Full time

Job summary

StepStone Hospitality seeks a catering sales professional to book social functions, craft a targeted sales/marketing plan, and drive revenue for hotel banquets. You will contribute to menu development, site planning, and client communications to ensure seamless events.

The role requires strong knowledge of hotel operations, health and safety regulations, and exceptional math and computer skills, with a proactive approach to upselling and budget adherence.

Qualifications

• Must have comprehensive knowledge of all hotel departments and functions.
• Must have comprehensive knowledge of applicable health, safety, and local regulations.
• CPR training required; first aid training preferred.
• High school education and relevant training/experience required.

Responsibilities

• Book all social catering functions in accordance with goals to reach budgeted revenues.
• Develop target sales/marketing plan focusing on social and meeting catering.
• Assist with banquet menu development and forecasting.
• Coordinate in-house sales promotions and associate functions.
• Maintain detailed records of discussions with guests and event specifics.
• Upsell to improve revenue generation on property.
• Be available during functions for client consultation and problem resolution.

Skills

Mathematical skills

Computer skills

Hotel operations knowledge

Sales/negotiation

Attention to detail

Education

High school education

Relevant training/experience

Job description

Description

• Book all social catering functions in accordance with established goals set by hotel to reach expected revenues via the annual budget.
• Develop a target sales and marketing plan with focus on social and meeting catering functions which will include a combination of sales calls, site visits and prospecting for future relationships.
• Assist with the development of banquet menus.
• Participate in 30-60-90 day banquet forecasting.
• Coordinate in-house sales promotions and associate functions.
• Greet client upon arrival.
• Facilitate and communicate details related to catering functions to management.
• Maintain professionalism in problem situations.
• Maintain detailed records of discussions with guest, including all meeting setups, food and beverage, etc.
• Upsell to improve revenue generation on property.
• Be readily available during functions for consultation with client.
• Flexible schedule required to accommodate client needs.
• Preside at conference planning meetings where details related to group coordination will be discussed and reviewed by management.
• Participate in site reviews.
• Conduct exit interviews with clients to solidify repeat business and distribute results.
• Participate in the preparation of the annual hotel budget.
• Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.

Requirements

• Minimum lifting of 20 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, typing.
• Minimum pulling of 20 pounds.
• Other duties may be assigned.
• Must have a comprehensive knowledge of all hotel departments and functions.
• Must have a comprehensive knowledge of applicable Federal, state, and local health, safety, and legal regulations.
• Must have exceptional mathematical and computer skills.
• High school education and relevant training and experience required. Additional education preferred.
• Ability to timely obtain any required licenses or certificates.
• CPR training required; first aid training preferred.
• Additional language ability preferred.