Catering Sales Manager - Flexible Schedule & Growth

Shaner Group; Southbridge (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

Shaner Group seeks a dynamic Catering Sales professional responsible for developing and maintaining accounts in assigned market segments, meeting budget goals and quotas, and managing all aspects of booking meetings and catering events, including proposals and contracts.

The role requires a flexible schedule, strong English communication, and the ability to present banquet services to clients, coordinate with hotel departments, and maximize revenues through tailored banquet offerings.

Qualifications

• High school diploma or equivalent; college degree preferred.
• 1 year experience in Sales, Catering, or Convention Services.
• Strong English communication with guests and staff.
• Ability to speak before groups.
• Spanish language a plus.
• Knowledge of Sales and Marketing tools.

Responsibilities

• Develop, solicit, detail and maintain accounts in assigned market segments.
• Meet or exceed budget goals and quotas.
• Book meetings and catering functions, including proposals and contracts.
• Be available for flexible schedule including weekends and holidays.
• Assist Directors to ensure daily operational procedures in Catering.
• Maintain knowledge of policies and procedures.
• Meet with clients to finalize function details.
• Escort clients through the property and showcase services.
• Suggest menus to meet client needs and maximize revenue.
• Welcome groups on arrival and ensure guest satisfaction.
• Contact clients post-event to solicit re-bookings.
• Solicit and book business following hotel standards.
• Attend meetings and wine tastings.
• Keep abreast of market trends and research competitors.
• Coordinate with other departments to ensure guest service.

Skills

Communication skills

Public speaking

Bilingual English/Spanish

Problem solving

Sales tools familiarity

Education

High school graduate or equivalent

College degree in hospitality management or business preferred

Tools

Sales and Marketing tools

Job description

Shaner Group seeks a dynamic Catering Sales professional responsible for developing and maintaining accounts in assigned market segments, meeting budget goals and quotas, and managing all aspects of booking meetings and catering events, including proposals and contracts.

The role requires a flexible schedule, strong English communication, and the ability to present banquet services to clients, coordinate with hotel departments, and maximize revenues through tailored banquet offerings.