Catering Sales Manager

Hilton Garden Inn Center City Philadelphia; Philadelphia (Philadelphia County); On-site; USD 55,000 - 75,000; Full time

Job summary

Hilton Garden Inn Center City Philadelphia is seeking a Catering Sales Manager to enhance revenue by booking and planning events like weddings and corporate meetings. This role involves acting as the main liaison between clients and the culinary teams, overseeing everything from contract negotiations to event execution.

The ideal candidate has 2 to 5 years of experience in hospitality sales, a Bachelor's degree in a related field, and proficiency in catering management software. Join us to ensure seamless events and guest satisfaction!

Qualifications

• 2 to 5 years of proven experience in hospitality sales, catering, or event management.
• Strong negotiation skills.
• Proficiency in CRM and catering management tools.

Responsibilities

• Proactively secure new catering business to meet revenue goals.
• Manage logistical details including setups, timelines, and menus.
• Act as the primary contact for clients ensuring guest satisfaction.

Skills

Negotiation skills

Customer service

Event styling

Education

Bachelor's degree in Hospitality Management

Tools

Delphi

Opera

Caterease

Microsoft Office

Job description

The Catering Sales Manager drives revenue by soliciting, booking, and planning events like weddings and corporate meetings. They act as the primary liaison between clients and the culinary/banquet teams, managing the entire process from prospecting and contract negotiation to menu creation and day‑of execution.

Responsibilities

• Sales & Revenue Generation: Proactively prospect, qualify, and secure new catering business to meet or exceed budgeted revenue goals. Upsell food, beverage, and packages to maximize profitability.
• Event Planning & Coordination: Manage logistical details including room setups, timelines, and customized menus, while creating Banquet Event Orders (BEOs) for the operations team.
• Client Relations: Act as the primary point of contact for clients. Conduct site tours, handle inquiries, and ensure guest satisfaction before, during, and after the event.
• Negotiation & Contracts: Negotiate event prices, food/beverage minimums, and contract terms from proposal to final signature. Ensure accurate billing and deposit collection.
• Operations Liaison: Coordinate seamlessly with culinary, banquet, and operational staff to ensure flawless execution of all event specifications.

Qualifications

• Experience: 2 to 5 years of proven experience in hospitality sales, catering, or event management.
• Education: Bachelor's degree in Hospitality Management, Business Administration, or Marketing is preferred.
• Skills: Strong negotiation skills, a keen eye for food and event styling, and outstanding customer service capabilities.
• Software: Proficiency in CRM and catering management tools (e.g., Delphi, Opera, Caterease) and Microsoft Office.