Catering Sales Manager

The Verve Hotel - Boston Natick; Natick (MA); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Hotel team member travel discounts

Free employee lunch

Free parking

Job summary

The Verve Hotel - Boston Natick in Natick, MA seeks a Catering Sales Manager to grow event revenue by building client relationships, coordinating tailored proposals, and guiding opportunities from inquiry through booking.

You will manage multiple opportunities, follow defined processes, and coordinate with internal teams to ensure accurate, high-quality event execution.

Qualifications

• Strong relationship-building and client communication skills.
• Ability to manage multiple active opportunities in a fast-moving environment.
• Follows defined processes for proposals, contracts, and event documentation.
• Careful attention to detail in written communication, pricing, and booking accuracy.
• Ability to coordinate effectively across internal teams to support a smooth client experience.

Responsibilities

• Respond to catering inquiries, qualify client needs, and develop proposals.
• Build and maintain client relationships throughout the sales process from outreach to contract.
• Manage a pipeline of catering opportunities and maintain timely follow-up.
• Coordinate with operations, culinary, and event teams to ensure clear documentation and smooth handoffs.
• Prepare contracts, pricing details, and event documentation per standards and approvals.
• Monitor sales activity and revenue progress, provide updates and forecasts.

Skills

Relationship building

Client communication

Multi-opportunity management

Proposal/contract processes

Attention to detail

Cross-team coordination

Job description

About the Role

We are seeking a Catering Sales Manager to grow event revenue by building client relationships, coordinating tailored proposals, and guiding opportunities from inquiry through booking. This role is well suited for someone who communicates confidently with clients, manages multiple opportunities at once, and follows established processes to ensure accurate, high-quality execution.

Core Responsibilities

• Respond to catering inquiries, qualify client needs, and develop proposals aligned with event requirements and venue capabilities
• Build and maintain client relationships throughout the sales process, from initial outreach through contract confirmation
• Manage a pipeline of catering opportunities, track activity accurately, and maintain timely follow-up across multiple accounts
• Coordinate with operations, culinary, and event teams to ensure booked events are documented clearly and handed off smoothly
• Prepare contracts, pricing details, and event documentation in accordance with company standards and approval processes
• Monitor sales activity and revenue progress, providing regular updates and forecasts to leadership

Required Skills & Abilities

• Strong relationship-building and client communication skills
• Ability to manage multiple active opportunities in a fast-moving environment
• Comfort following defined processes for proposals, contracts, and event documentation
• Careful attention to detail in written communication, pricing, and booking accuracy
• Ability to coordinate effectively across internal teams to support a smooth client experience

Other Requirements

• Prior experience in catering sales, hospitality sales, event sales, or a related client-facing role
• Familiarity with CRM systems, proposal tools, and contract documentation
• Availability to support client meetings, site visits, and event-related scheduling needs as required

Benefits

• Salary range of $65,000.00 - $70,000.00 per year, paid bi-weekly plus incentive program.
• Medical, dental and vision insurance.
• Voluntary life insurance.
• Optional supplemental insurance plans.
• 401(k) retirement plan.
• Paid personal and vacation time.
• Hotel team member travel discounts.
• Opportunities for professional development and career growth.
• Free employee lunch.
• Free parking.

About the Company

The Verve Hotel - Boston Natick is a vibrant and contemporary hotel located in Natick, MA, dedicated to offering exceptional experiences for both leisure and business travelers. Known for its stylish accommodations and excellent service, The Verve Hotel also provides outstanding catering options for a variety of events. Our team is passionate about hospitality and committed to creating memorable moments for our guests and clients.

We are an Equal Opportunity Employer.