Catering Sales Manager

Distinctive Hospitality Group; Natick (MA); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

Voluntary life insurance

401(k) retirement plan

Paid personal and vacation time

Hotel team member travel discounts

Free employee lunch

Free parking

Professional development opportunities

Job summary

The Verve Hotel - Boston Natick in Natick, MA is seeking a Catering Sales Manager to drive catering growth, nurture client partnerships, and turn inquiries into confirmed events. You’ll guide prospects from first contact through booking, collaborating with culinary, operations, and events teams to craft tailored proposals that reflect client goals.

The role requires hospitality sales experience, strong communication, and meticulous organization.

Qualifications

• Experience in catering sales, hospitality sales, event sales, or a related client-facing role.
• Strong communication and relationship-building skills with clients.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple opportunities in a fast-paced environment.

Responsibilities

• Build lasting client relationships by guiding inquiries through the sales process with professionalism.
• Create tailored proposals, pricing, and event options aligned with client goals.
• Drive sales and revenue by managing an active pipeline and following up with prospects.
• Own the sales process with accurate CRM records and organized contracts.
• Collaborate with culinary, operations, and event teams to ensure smooth execution.
• Monitor performance with regular pipeline updates and forecasts to leadership.
• Deliver an exceptional client experience with clear communication and attention to detail.

Skills

Interpersonal skills

Relationship building

Sales skills

Organizational skills

CRM proficiency

Proposal development

Tools

CRM systems

Sales tracking tools

Proposal platforms

Job description

The Verve Hotel - Boston Natick | Natick, MA

About The Opportunity

Are you passionate about hospitality, building meaningful client relationships, and creating memorable events? The Verve Hotel - Boston Natick is looking for a motivated, relationship-driven Catering Sales Manager to help grow our catering business and bring our clients’ visions to life.

In this role, you’ll be a key part of the client experience, guiding prospective customers from their first inquiry through booking and ensuring every opportunity receives thoughtful attention. You’ll collaborate with our culinary, operations, and event teams to develop tailored proposals, build lasting relationships, and turn event inquiries into successful business.

We’re looking for someone who combines strong communication and sales skills with organization, attention to detail, and a genuine passion for hospitality. This position is a Tuesday through Saturday work schedule. If you enjoy managing multiple opportunities, finding the right solutions for clients, and contributing to a team that takes pride in exceptional service, we’d love to meet you!

What You’ll Do

• Build lasting client relationships: Respond to catering inquiries, understand client needs, and guide prospective clients through the sales process with professionalism and enthusiasm.
• Create tailored proposals: Develop compelling proposals, pricing, and event options that align with client goals and the hotel’s offerings.
• Drive sales and revenue: Manage an active pipeline of catering opportunities, maintain consistent follow-up, and identify opportunities to convert inquiries into confirmed business.
• Own the sales process: Track client interactions, maintain accurate CRM records, and keep proposals, contracts, and booking documentation organized and up to date.
• Collaborate across teams: Partner with culinary, operations, and event teams to ensure each confirmed event is clearly documented and smoothly transitioned for execution.
• Monitor performance: Track sales activity, evaluate revenue progress, and provide regular pipeline updates and forecasts to leadership.
• Deliver an exceptional client experience: Maintain clear communication, attention to detail, and a service-focused approach at every stage of the booking journey.

What You’ll Bring

• Experience in catering sales, hospitality sales, event sales, or a related client-facing role.
• Strong interpersonal and communication skills, with the ability to build trust and develop lasting client relationships.
• Excellent organizational skills and the ability to manage multiple active opportunities in a fast-paced environment.
• A detail-oriented approach to proposals, pricing, contracts, and event documentation.
• Comfort working with CRM systems, sales tracking tools, and proposal or contract platforms.
• A collaborative mindset and the ability to work effectively with multiple departments.
• Flexibility to accommodate client meetings, site visits, and event-related scheduling needs as required.
• A proactive, solutions-oriented attitude and a genuine commitment to delivering outstanding hospitality.

What We Offer

We believe great hospitality starts with a great team. Join us and enjoy a competitive compensation package, valuable benefits, and opportunities to grow your career.

Compensation

• Annual salary of $65,000-$70,000, paid biweekly.
• Additional earning potential through our quarterly incentive program.

Benefits & Perks

• Medical, dental, and vision insurance.
• Voluntary life insurance and optional supplemental insurance plans.
• 401(k) retirement plan.
• Paid personal and vacation time.
• Hotel team member travel discounts.
• Free employee lunch.
• Free parking.
• Opportunities for professional development and career growth.

About The Verve Hotel - Boston Natick

Located in Natick, Massachusetts, The Verve Hotel - Boston Natick offers a vibrant, contemporary setting for business and leisure travelers alike. With stylish accommodations, welcoming service, and versatile catering options, we provide a memorable setting for gatherings and events of all kinds.

Our team is passionate about creating exceptional experiences for our guests and clients. We value collaboration, thoughtful service, and the people who bring our hospitality to life. As our Catering Sales Manager, you’ll have the opportunity to build meaningful client partnerships, contribute to our continued success, and help make special events truly memorable.

The Verve Hotel - Boston Natick is an Equal Opportunity Employer. We welcome applicants from all backgrounds and are committed to fostering an inclusive and respectful workplace.