Catering Sales Manager

Sherato; Des Moines (WA); On-site; USD 68,000 - 92,000; Full time

Benefits offered by this job

Bonus eligible

401(k) plan

Medical insurance

Dental coverage

Vision coverage

Life insurance

Vacation time

Travel discounts

Career growth

Job summary

Sherato in Des Moines, WA seeks a Catering Sales Manager to partner with clients to plan memorable events and meetings, delivering an exceptional guest experience from start to finish. You will serve as the key liaison between clients, the sales team, and operations to ensure successful events.

The ideal candidate has strong knowledge of the local market, a proven ability to drive revenue and profitability, and excellent sales, analytical, and relationship-building skills.

Qualifications

• At least two years of hotel industry experience, with experience in catering, convention services, banquets, hotel sales, or culinary arts.
• Bachelor’s degree from an accredited institution preferred.
• Strong computer skills, including proficiency in Microsoft Office.
• Excellent communication, negotiation, and relationship-building skills.
• Strong organization, time management, follow-up, and multitasking abilities.
• Ability to thrive in a fast-paced environment while managing competing priorities.
• Strong understanding of the local market and a results-driven approach to sales.

Responsibilities

• Sell catering and event business across all market segments.
• Build and maintain client relationships while developing new business opportunities.
• Create and execute weekly sales plans, follow up on tentative business, and maintain existing accounts.
• Respond to client inquiries and correspondence promptly and professionally.
• Negotiate contracts, rates, and revenue opportunities while protecting property interests and maintaining positive client relationships.
• Understand property operations and capabilities to ensure successful event execution.
• Coordinate with sales and operations teams to meet client expectations.
• Monitor market trends and business performance to adapt sales strategies.
• Complete sales reports, systems, and departmental tasks accurately and on time.
• Follow marketing initiatives and established departmental standards.
• Manage client concerns and interpersonal conflicts professionally.
• Maintain a flexible schedule, including weekends and holidays, to oversee events as needed.

Skills

Client relationship management

Negotiation

Communication

Organization

Multitasking

Time management

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

About Us

Our TEAM culture empowers every team member to achieve MORE, grow professionally, and thrive in a company that values their contributions. We believe every day should bring new reasons to love what you do!

T.E.A.M. = Together Everyone Achieves More

About the Role

As a Catering Sales Manager, you will partner with clients to plan memorable events and meetings, delivering an exceptional guest experience from start to finish. You will serve as the key liaison between clients, the sales team, and operations to ensure successful events and lasting client relationships.

The ideal candidate has strong knowledge of the local market, a proven ability to drive revenue and profitability, and excellent sales, analytical, and relationship-building skills.

TEAM Benefits

• Bonus eligible
• 401(k) plan
• Medical, dental, vision, life, and voluntary insurance
• Vacation, wellness, and holiday pay
• Team member and travel discounts
• Career growth and advancement opportunities

Full-time team members are eligible for benefits, including paid time off, travel discounts, and insurance options.

Key Responsibilities

• Sell catering and event business across all market segments.
• Build and maintain client relationships while developing new business opportunities.
• Create and execute weekly sales plans, follow up on tentative business, and maintain existing accounts.
• Respond to client inquiries and correspondence promptly and professionally.
• Negotiate contracts, rates, and revenue opportunities while protecting property interests and maintaining positive client relationships.
• Understand property operations and capabilities to ensure successful event execution.
• Coordinate with sales and operations teams to meet client expectations.
• Monitor market trends and business performance to adapt sales strategies.
• Complete sales reports, systems, and departmental tasks accurately and on time.
• Follow marketing initiatives and established departmental standards.
• Manage client concerns and interpersonal conflicts professionally.
• Maintain a flexible schedule, including weekends and holidays, to oversee events as needed.

Qualifications

• At least two years of hotel industry experience, with experience in catering, convention services, banquets, hotel sales, or culinary arts.
• Bachelor’s degree from an accredited institution preferred.
• Strong computer skills, including proficiency in Microsoft Office.
• Excellent communication, negotiation, and relationship-building skills.
• Strong organization, time management, follow-up, and multitasking abilities.
• Ability to thrive in a fast-paced environment while managing competing priorities.
• Strong understanding of the local market and a results-driven approach to sales.

Compensation

Annual Salary: $80,168

Employment Eligibility: In accordance with federal law, all new hires must verify their identity and eligibility to work in the United States and complete Form I-9 upon hire.

Source: Hospitality Online