Catering Partnerships & Growth Director

Chick-fil-A Restaurants; Indianapolis (IN); On-site; USD 60,000 - 90,000; Full time

Job summary

Chick-fil-A The Pyramids is seeking a Catering Director to lead and grow our catering operations in Indianapolis. You will build strong ties with local businesses, schools, churches, and organizations while delivering exceptional guest experiences from inquiry to delivery and follow-up.

As the Catering Director, you will manage orders with the restaurant team, craft marketing materials, pursue partnerships, and ensure every catering customer feels valued.

Qualifications

• Previous customer service, sales, catering, hospitality, or restaurant experience
• Basic computer and organizational skills
• Valid driver's license and reliable transportation

Responsibilities

• Promote Chick-fil-A catering within the local community
• Build and maintain relationships with businesses, schools, churches, offices, and community organizations
• Respond to catering inquiries and assist guests with placing orders
• Follow up with catering leads and previous customers to encourage repeat business
• Help develop creative ideas to increase catering sales
• Coordinate catering orders with the restaurant team to ensure accuracy and quality
• Assist with catering deliveries and special events
• Create and distribute catering marketing materials
• Identify opportunities for catering partnerships and recurring business
• Provide exceptional hospitality and represent the Chick-fil-A brand professionally
• Track catering sales, leads, customer contacts, and follow-up activities
• Help ensure every catering customer feels valued and appreciated

Skills

Customer service

Sales

Event coordination

Communication

Organization

Independent work

Hospitality

Local networking

Job description

Chick-fil-A The Pyramids is seeking a Catering Director to lead and grow our catering operations in Indianapolis. You will build strong ties with local businesses, schools, churches, and organizations while delivering exceptional guest experiences from inquiry to delivery and follow-up.

As the Catering Director, you will manage orders with the restaurant team, craft marketing materials, pursue partnerships, and ensure every catering customer feels valued.