Catering Growth & Hospitality Lead

Chick-fil-A Restaurants; East York (PA); On-site; USD 45,000 - 65,000; Full time

Job summary

Chick-fil-A is seeking a Catering Manager who will lead and grow the restaurant's catering operation while delivering exceptional hospitality. You will oversee order coordination, food preparation, delivery, and customer relationships, and drive business development within the community.

The role requires strong organization, reliability, and a passion for serving others, with ownership of the catering department and collaboration with the restaurant leadership team to hit sales and service

Qualifications

• Proven leadership or management experience in catering/hospitality.
• Strong hospitality mindset with a service-first approach.
• Ability to multitask and manage multiple catering orders and deadlines.
• Proficient in scheduling, coordination, and basic computer tools.

Responsibilities

• Oversee daily catering operations, ensuring accurate orders, on-time delivery, and Chick-fil-A standards.
• Develop and execute strategies to grow catering sales and partner with local groups.
• Deliver outstanding customer service, resolve issues, and maintain strong community relationships.

Skills

Leadership

Catering operations

Customer service

Sales & relationship building

Time management

Communication

Job description

Chick-fil-A is seeking a Catering Manager who will lead and grow the restaurant's catering operation while delivering exceptional hospitality. You will oversee order coordination, food preparation, delivery, and customer relationships, and drive business development within the community.

The role requires strong organization, reliability, and a passion for serving others, with ownership of the catering department and collaboration with the restaurant leadership team to hit sales and service