Catering Operations Lead - Part-Time, Client-Facing

Zerocater; Lake Forest (CA); On-site; USD 26,000 - 34,000; Part time

Benefits offered by this job

Cell phone stipend

401k match

Job summary

Zerocater is seeking a Catering Operations Site Lead to guide On-Site Specialists, maximize team performance, and deliver excellent client experiences. You’ll build relationships with clients, including exciting tech startups, and act as a thoughtful spokesperson for Zerocater.

You will manage pre-shift preparation, delegate shifts, ensure Zerocater standards are exceeded with every meal, and schedule new specialists.

Qualifications

• 1-2 years experience in a team lead or management position with a background in hospitality, food service, or similar customer-facing role.
• Track record of being a true team player, willing to work together and help others out to ensure smooth execution.
• Positive attitude and strong work ethic highly desired
• Responsible with strong attention to detail and can work effectively with little to no supervision.

Responsibilities

• Serve as the main point of contact for our clients; answering any questions or issues they may have
• Conduct pre-shift preparation tasks and delegate shift responsibilities to appropriate team members
• Ensure Zerocater standards are being exceeded with every meal served
• Serve as an executive decision-maker around meal issues utilizing your ability to think quickly on your feet
• Schedule new On-Site Specialists to shadow current employees while ensuring consistency in quality and level of service provided

Skills

Team leadership

Hospitality experience

Customer-facing

Strong work ethic

Detail oriented

Job description

Zerocater is seeking a Catering Operations Site Lead to guide On-Site Specialists, maximize team performance, and deliver excellent client experiences. You’ll build relationships with clients, including exciting tech startups, and act as a thoughtful spokesperson for Zerocater.

You will manage pre-shift preparation, delegate shifts, ensure Zerocater standards are exceeded with every meal, and schedule new specialists.