Catering Operations Lead — Onsite Team & Logistics

Zerocater; Palo Alto (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401k match

PTO

Paid holidays

Sick time

Volunteer time

Health/dental/vision coverage

EAP

Disability insurance

Wellness stipend

Cell phone stipend

Commuter benefits

Equity

Job summary

Zerocater is seeking a Catering Operations Area Lead to manage daily meal operations and onsite teams across a broad Peninsula area. This hands-on leadership role emphasizes customer satisfaction and smooth execution in a fast-paced environment.

You will train onsite staff, oversee inventory transfers, and coordinate with our offices to ensure high standards of service. A proactive, collaborative approach is essential for success.

Qualifications

• Experience training and leading a team.
• Background in hospitality and food service is a must; catering experience is a plus.
• Detail‑oriented and able to stay focused and organized while multitasking.
• True team player, willing to collaborate with others to ensure smooth execution.
• Responsible and able to work effectively with little supervision.

Responsibilities

• Support Onsite Teams: cover planned and unplanned absences.
• Train new On‑Site Specialists and ensure service quality aligns with Zerocater standards.
• Facilitate inventory: ordering and transfer of catering supplies to client sites.
• Enhance Customer Experience: greet guests and respond to requests to ensure satisfaction.
• Perform other tasks as designated by management.

Skills

Training & Leadership

Hospitality & Food Service

Detail‑Oriented

Team Player

Self‑Driven

Job description

Zerocater is seeking a Catering Operations Area Lead to manage daily meal operations and onsite teams across a broad Peninsula area. This hands-on leadership role emphasizes customer satisfaction and smooth execution in a fast-paced environment.

You will train onsite staff, oversee inventory transfers, and coordinate with our offices to ensure high standards of service. A proactive, collaborative approach is essential for success.