Catering Operations Lead - Peninsula, Equity & Growth

Zerocater; San Jose (CA); On-site; USD 30,000 - 36,000; Full time

Job summary

Zerocater is seeking a Catering Operations Area Lead to oversee daily meal operations for high-profile clients in the Peninsula area. This hands-on role focuses on logistics, customer satisfaction, and smooth service delivery in a fast-paced environment.

You will report to the Catering Operations Area Manager and play a key role in enhancing workplace dining experiences. A proactive leader who enjoys problem-solving will thrive here and grow within Zerocater's dynamic industry.

Qualifications

• Experience training and leading a team.
• Background in hospitality and food service is a must; catering experience is a plus.
• Detail‑oriented and able to stay focused and organized while multitasking.
• True team player, willing to collaborate with others to ensure smooth execution.
• Responsible and an attentive candidate that can work effectively with little supervision.

Responsibilities

• Support Onsite Teams: Cover planned absences as scheduled and cover unplanned absences as needed.
• Train/Lead by Example: Train new On‑Site Specialists and ensure consistency in quality and level of service provided aligns with Zerocater standards.
• Facilitate Inventory: ordering and transfer of Catering supplies from the Zerocater office to our various client sites throughout your assigned area.
• Customer Experience: Greeting guests, interacting to ensure they are satisfied with the service, responding to requests, and addressing any questions/concerns they may have.
• Misc: Other tasks as designated by department management.

Skills

Team leadership

Hospitality experience

Multi-tasking

Team player

Independent worker

Job description

Zerocater is seeking a Catering Operations Area Lead to oversee daily meal operations for high-profile clients in the Peninsula area. This hands-on role focuses on logistics, customer satisfaction, and smooth service delivery in a fast-paced environment.

You will report to the Catering Operations Area Manager and play a key role in enhancing workplace dining experiences. A proactive leader who enjoys problem-solving will thrive here and grow within Zerocater's dynamic industry.