Catering Operations Lead – Events & Client Experience

Compass Group USA; Atlanta (GA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Compass Group USA in Atlanta is seeking a Catering Operations Manager to oversee on- and off-premise company events. You will coordinate with Sales Catering Managers, Chefs, and vendors, ensuring flawless execution within client budgets and timelines.

The role demands strong leadership, attention to detail, and excellent communication with clients and internal teams. Prior experience in hospitality management and budgeting is preferred.

Qualifications

• Operational leadership in managing people, events and guest experience.
• Strong organization and time management skills.
• Ability to work independently with minimal supervision.
• Effective written and verbal communication with clients and senior management.
• Experience in budgeting, P&L, labor and sales forecasting.

Responsibilities

• Consults clients as to scope, expectations, setting, menu, collateral entertainment to have a successful and appropriate event within the client’s budget
• Plans menus in consultation with the clients and chefs
• Delegates to, and ensures that, the Event Manager coordinates and executes the event within the parameters established by the Catering Event Manager
• Recruits, interviews, selects, and trains permanent and casual staff
• Organizes, leads and motivates the catering team
• Plans staff and event schedules
• Maintains and develops accurate financial and administrative records
• Serves as liaison and coordinator between Sales Catering Managers, Supervising Chefs, Staffing, Captains, Suppliers, Vendors, Rental Companies and Clients as needed to plan events
• Assesses contract requirements and ensures satisfaction with the services delivered
• Performs final review and assessment of catering events to determine if they meet performance and quality standards
• Resolves customer concerns and ensures timely customer payment

Skills

Leadership

Communication

Organization

Independent work

Budgeting

Job description

Compass Group USA in Atlanta is seeking a Catering Operations Manager to oversee on- and off-premise company events. You will coordinate with Sales Catering Managers, Chefs, and vendors, ensuring flawless execution within client budgets and timelines.

The role demands strong leadership, attention to detail, and excellent communication with clients and internal teams. Prior experience in hospitality management and budgeting is preferred.