Catering Lead: Lead Events & Team at a Fast-Casual Icon

Coma Coffee Roasters; St. Louis (MO); On-site; USD 45,000 - 65,000; Full time

Job summary

Hi-Pointe Drive-In in St. Louis is seeking a Catering Lead to oversee store-level catering operations and lead a dedicated team. You will coordinate logistics with the Brand Catering Manager and ensure flawless execution of every order.

The role demands strong leadership, attention to detail, and a genuine passion for people, with the ability to manage setup, service, and safety across events while upholding Hi-Pointe’s hospitality standards.

Qualifications

• High school diploma or equivalent; some college preferred.
• Experience as Catering Supervisor or similar in hospitality.
• Strong knowledge of catering operations, event execution, and food safety standards.
• Excellent leadership to motivate and guide a diverse team.
• Organizational and time management abilities to handle multiple tasks.
• Strong interpersonal and communication skills for client and staff interaction.
• Flexibility to work evenings, weekends, and holidays as per event schedules.
• Hepatitis A vaccination record.

Responsibilities

• Assist in planning and coordinating catering, ensuring details are communicated to the team for flawless execution.
• Oversee setup and breakdown of catering spaces, ensuring high standards of presentation and cleanliness.
• Coordinate with the culinary team to ensure timely delivery of food and beverages, maintaining quality and freshness.
• Address client or guest inquiries or concerns promptly and professionally.
• Lead and develop the catering staff in partnership with the General Manager.
• Collaborate with the Catering Manager to understand client requirements and preferences for each order.
• Communicate event details, menu options, setup requirements, and special requests to staff.
• Interact with clients during catering to ensure satisfaction and address concerns or requests.
• Foster client relationships by delivering personalized service and exceeding expectations.
• Adhere to health and safety regulations to ensure a safe working environment.
• Follow proper food handling and sanitation practices to maintain cleanliness.
• Monitor staff adherence to safety protocols and provide training as needed.
• Build a best-in-class team through training and development of the catering staff.
• Serve as an ambassador of Hi-Pointe and uphold the Hi-Pointe brand.

Skills

Leadership

Event planning

Team supervision

Communication

Time management

Food safety

Client service

Education

High school diploma (or equivalent)

Some college preferred

Job description

Hi-Pointe Drive-In in St. Louis is seeking a Catering Lead to oversee store-level catering operations and lead a dedicated team. You will coordinate logistics with the Brand Catering Manager and ensure flawless execution of every order.

The role demands strong leadership, attention to detail, and a genuine passion for people, with the ability to manage setup, service, and safety across events while upholding Hi-Pointe’s hospitality standards.