Shift Manager: Hospitality & Kitchen Leader

StaffedUp; St. Louis (MO); On-site; USD 22,000 - 32,000; Full time

Job summary

Hi-Pointe Drive-In in St. Louis is seeking a Shift Manager to supervise kitchen and front-of-house teams, ensuring a high level of guest satisfaction and smooth shift execution.

You will train staff, manage labor and food costs, uphold safety standards, and ensure recipes and food quality are consistently executed. This role emphasizes leadership, culture, and accountability in a fast-casual setting.

Qualifications

• A minimum of 2 years of restaurant experience is required.

Responsibilities

• Assisting the Kitchen Manager and General Manager in training and developing the team.
• Flawless & independent shift execution.
• Engaging with guests to ensure an out-of-this-world experience for them.
• Managing BOH and FOH labor costs, knowing when to cut staff for breaks or when it's slow.
• Maintaining food cost standards by effectively managing inventory, food ordering, portion control, etc.
• Understanding and adhering to all local and state food safety requirements and prioritizing safety with the team.
• Streamlining the kitchen processes to maintain fast casual ticket times.
• Creating and maintaining a positive culture where people want to work and are pushed to be their best.
• Taking care of your kitchen and mothership by ensuring all equipment used is in safe working condition, checked, and regularly serviced.
• Maintaining and delegating checklists to ensure the effective running of the kitchen.
• Regularly testing products to ensure the quality and the execution of recipes meets the standards we set.
• Communicating company messages to BOH and FOH staff to inform them of any changes to products or policies.
• Training and developing your team members.
• Ensuring all team members meet all restaurant standards for safety and food handling.
• Adhering to company standards, including personal hygiene and appearance.
• Serving as an ambassador of Hi. And having pride in who we are.
• Any other tasks as assigned by your manager.

Skills

Restaurant experience

Education

High school diploma

Job description

Hi-Pointe Drive-In in St. Louis is seeking a Shift Manager to supervise kitchen and front-of-house teams, ensuring a high level of guest satisfaction and smooth shift execution.

You will train staff, manage labor and food costs, uphold safety standards, and ensure recipes and food quality are consistently executed. This role emphasizes leadership, culture, and accountability in a fast-casual setting.