Catering & Events Administrative Coordinator

St. Matthew's House (Southwest Florida); Naples (FL); On-site; USD 32,000 - 48,000; Full time

Job summary

The Catering & Administrative Assistant at Lulu's Kitchen provides essential administrative support for catering operations in Naples, FL. You will handle inquiries, scheduling, invoicing, reporting, and projects, acting as the primary contact for catering activities.

You will support the Catering Manager and leadership with efficient administration, strong communication, and exceptional customer service to ensure smooth events and satisfied clients.

Qualifications

• High school diploma or equivalent is required.
• Associate degree in Business Administration, Hospitality, Event Management, or related field preferred.
• Minimum 2–3 years of administrative, hospitality, catering, or customer service experience.

Responsibilities

• Respond to catering requests with menus, pricing and event information.
• Maintain catering calendars and event schedules.
• Coordinate logistics for events with culinary and operations teams.
• Communicate client needs and dietary restrictions to kitchen staff.
• Confirm event details with clients and ensure orders are accurate.
• Provide post-event follow-up and customer satisfaction outreach.
• Track catering leads, bookings, revenue, and performance metrics.
• Maintain catering files, contracts and customer databases.
• Prepare reports, spreadsheets, and business documents.
• Support payroll documentation, invoices and expense tracking.

Skills

Excellent communication

Customer service

Organizational skills

Problem-solving

Microsoft Office

CRM software

Education

High school diploma or equivalent

Associate degree in Business Administration, Hospitality, Event Management, or related field preferred

Tools

Microsoft Office Suite

POS systems

CRM software

Job description

The Catering & Administrative Assistant at Lulu's Kitchen provides essential administrative support for catering operations in Naples, FL. You will handle inquiries, scheduling, invoicing, reporting, and projects, acting as the primary contact for catering activities.

You will support the Catering Manager and leadership with efficient administration, strong communication, and exceptional customer service to ensure smooth events and satisfied clients.