Catering Assistant

RPM Italian - D.C.; Washington (District of Columbia); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Restaurant Discounts

Employee Assistance Program

Paid Vacation

Medical Insurance

Dental & Vision Insurance

Life Insurance

401(k)

Job summary

RPM Italian in D.C. is on the lookout for Catering Assistants to help with special events and catering orders. This role requires effective communication, the ability to multitask, and a commitment to providing exceptional customer service.

With benefits like restaurant discounts and health insurance, join a team that values creativity and passion. Whether assisting in planning events or greeting guests, your contributions will ensure a fantastic dining experience.

Qualifications

• Ability to communicate effectively in written and spoken direction.
• Ability to multitask calmly and effectively under pressure.
• Able to lift and carry heavy items regularly.

Responsibilities

• Assist Catering Sales Manager with events and catering orders.
• Greet guests warmly and ensure a positive experience.
• Respond to catering calls and emails.

Skills

Communication skills

Multitasking

Customer service

Team player

Job description

We’re hiring people to join our team as CATERING ASSISTANTS!

A Few of Our Catering Assistant Benefits:

• Restaurant Discounts
• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

Created by Bill and Giuliana Rancic with RJ, Jerrod, and Molly Melman, RPM Italian offers modern Italian cuisine in an elegant yet urban atmosphere. Our menu is both sophisticated and unpretentious: from the simplicity of freshly prepared in-house pastas, like our signature Mama DePandi's Bucatini Pomodoro, to the textured flavors of whole wood-grilled Branzino, RPM Italian focuses on well-crafted and versatile interpretations of classic dishes.

Caring. Creative. Careers.

Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

CATERING ASSISTANT JOB DESCRIPTION

Catering Assistantsare responsible for assisting the Catering Sales Manager in acquiring, maintaining and servicing catering customers

Essential Functions

• Assist Catering Sales Manager in the organization of special events and catering orders
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectivelyunder pressure
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Assist in overseeing catered events
• Assist with special projects when required by Partners, GMs or Managers
• Complete server training
• Become proficient in servicing catering calls
• Answer incoming catering calls and emails; respond or distribute to the appropriate person
• Email, fax or mail collateral and materials to prospective clients
• Update client list as property of LEYE
• Maintain, update and organize files, sales materials and supplies
• Assist with developing and writing catering proposals and contracts
• Attend weekly catering meetings and communicate all pertinent information to appropriate personnel
• Order and maintain party supplies, decorations and equipment
• Maintain a list of preferred third party vendors
• Comprehend and maintain incentive programs for LEYE catering personnel and customers
• Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
• Understand and respond knowledgeably to questions about the restaurant and menu
• Use sales techniques to present and encourage current promotions to guests
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Comply with all safety and sanitation guidelines and procedures
• Successfully complete alcohol awareness training
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed