Catering Captain: Lead Events & Service Excellence

Chartwells Higher Education Dining Services; Worcester (MA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Training and Development

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Life Insurance/AD

Commuter Benefits

Employee Assistance Program

FSAs

Pet Insurance

Job summary

Chartwells Higher Ed in Worcester, MA is hiring a full-time Catering Captain at Worcester State College. The role coordinates catering staff schedules, oversees setup, service, and breakdown for functions, and may drive to delivery sites.

Requires 2-3 years of food service or banquet experience and 1 year of supervisory experience; a valid driver’s license and required permits may be needed. Compensation is $25.00 per hour with full-time benefits.

Qualifications

• 2-3 years of food service or banquet experience.
• 1 year of supervisory experience.
• A valid driver's license may be required.
• Must possess or able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law.

Responsibilities

• Coordinates catering staff schedules.
• Prepares and serves food at scheduled functions under supervision.
• May drive a truck to deliver food and beverages to catered functions.
• Determines workload requirements from catering orders.
• Meets with function group leaders to discuss setup arrangements and changes.
• Interacts with customers and resolves complaints in a service-oriented manner.

Skills

Food service experience

Banquet experience

Supervisory experience

Job description

Chartwells Higher Ed in Worcester, MA is hiring a full-time Catering Captain at Worcester State College. The role coordinates catering staff schedules, oversees setup, service, and breakdown for functions, and may drive to delivery sites.

Requires 2-3 years of food service or banquet experience and 1 year of supervisory experience; a valid driver’s license and required permits may be needed. Compensation is $25.00 per hour with full-time benefits.