Catering Captain: Event Lead & Service Supervisor

Chartwells Higher Education Dining Services; Bellingham (WA); On-site; USD 47,000 - 51,000; Full time

Benefits offered by this job

Opportunities for Training and Develop

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits (Critical Illness,

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Chartwells Higher Education Dining Services at Western Washington University is seeking a Captain, Catering (Full Time) to coordinate catering staff and ensure timely event service on campus. The role may involve driving to deliver food and beverages and supervising staff during functions.

The position requires prior catering or customer service experience, a valid driver''s license if needed, and adherence to food safety standards. Full-time benefits apply and interview-based onboarding.

Qualifications

• Prior experience in catering or customer service setting, leading events, staff supervisory roles.
• Valid driver''s license may be required; must obtain a valid food handler''s permit and/or alcohol servers permit where required by state law.

Responsibilities

• Coordinates catering staff schedules to ensure functions are delivered, served and cleared on time.
• Discusses setup arrangements with function leaders and adapts to changes.
• Interacts with customers and resolves complaints in a service-oriented manner.
• Understands menu items and communicates details to staff.
• Instructs staff on work expectations for catered functions.
• Helps set up rooms to desired specifications.
• Assembles and delivers food and supplies to scheduled locations.
• Serves food and beverages to guests.
• Returns food, beverages, serving equipment and utensils to the catering facility.
• Ensures proper presentation, portion control and serving temperatures; follows HACCP standards.
• Maintains sanitation and orderliness of equipment and supplies.
• Ensures proper food preparation by following approved recipes and production standards.
• Performs other duties as assigned.

Skills

Customer service

Staff supervision

Event coordination

Job description

Chartwells Higher Education Dining Services at Western Washington University is seeking a Captain, Catering (Full Time) to coordinate catering staff and ensure timely event service on campus. The role may involve driving to deliver food and beverages and supervising staff during functions.

The position requires prior catering or customer service experience, a valid driver''s license if needed, and adherence to food safety standards. Full-time benefits apply and interview-based onboarding.