Catering Senior Captain: Lead Events & Service Excellence

Chartwells Higher Education Dining Services; Waltham (MA); On-site; USD 36,000 - 47,000; Full time

Benefits offered by this job

Training and development

Retirement plan

Associate shopping program

Health and wellness programs

Discount marketplace

Identity theft protection

Pet insurance

Critical Illness Insurance

Accident Insurance

Hospital indemnity Insurance

Legal Services

Choice Auto and Home Program

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Commuter benefits

Employee Assistance Program

FSAs

Job summary

Chartwells Higher Ed is hiring for Catering Senior Captain positions at Bentley University, Waltham, MA. We offer full-time and part-time schedules; prior catering experience is required. Pay ranges from $26.00 to $34.00 per hour, with online applications accepted only.

The role supervises the Catering Department, prepares and serves food at functions, and may drive a truck to deliver to events. Days and hours vary; interview details provided.

Qualifications

• A valid driver's license may be required.
• Must possess or be able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law.

Responsibilities

• Supervises employees in the Catering Department. Assists in the performance appraisal process.
• Determines workload requirements from catering orders.
• Meets with function group leaders to discuss setup arrangements, addresses last-minute changes and resolves problems.
• Assembles and delivers food and supplies to the scheduled catering functions.
• Returns food, beverages, serving equipment and utensils to catering facility.
• Distributes and collects customer comment cards at catered functions.
• Ensures proper presentation, portion control and serving temperatures.
• Maintains sanitation and orderliness of equipment, supplies and utensils within work area.
• Cleans equipment in a timely fashion; thoroughly cleans workstation before leaving the area for other assignments.
• Interacts with customers and resolves customer complaints in a friendly and service-oriented manner; relays relevant customer concerns to supervisor.
• Follows principles of sanitation and safety in handling food and equipment.
• Performs other duties as assigned.

Job description

Chartwells Higher Ed is hiring for Catering Senior Captain positions at Bentley University, Waltham, MA. We offer full-time and part-time schedules; prior catering experience is required. Pay ranges from $26.00 to $34.00 per hour, with online applications accepted only.

The role supervises the Catering Department, prepares and serves food at functions, and may drive a truck to deliver to events. Days and hours vary; interview details provided.