CATERING CAPTAIN (FULL TIME)

Compass Group USA; Worcester (MA); On-site; USD 60,890,000 - 82,380,000; Full time

Benefits offered by this job

Training and development

Retirement plan

Discount marketplace

Health and wellness programs

Identity theft protection

Pet insurance

Voluntary benefits (critical illness,

Insurance and legal services

Job summary

Compass Group USA is seeking a Catering Captain in Worcester, MA. This full-time role coordinates catering staff schedules, ensures timely service, and may involve delivering food to functions. The job requires 2–3 years in food service or banquet work and at least 1 year supervising staff.

A valid driver’s license and food handler/alcohol permits may be required. The role emphasizes customer interaction, proper food presentation, and adherence to HACCP standards, with opportunities to grow

Qualifications

• 2-3 years of food service or banquet experience.
• 1 year of supervisory experience.

Responsibilities

• Coordinates catering staff schedules to ensure timely delivery and service.
• Prepares and serves food at scheduled functions under supervision.
• May drive a truck to deliver food and beverages to catered functions.
• Instructs staff on work expectations for catered events.
• Interacts with customers and resolves complaints in a service-oriented manner.

Skills

Customer service

Staff supervision

Food service

Banquet operations

Delivery/driver responsibilities

Job description

• We are hiring immediately for a full time CATERING CAPTAIN position.
• Address: 486 Chandler Street, Worcester, MA 01602. Note: online applications accepted only.
• Schedule: Full time schedule; days and hours may vary. More details upon interview.
• Requirement: 2-3 years of food service or banquet experience and 1 year of supervisory experience is required.
• Fixed Pay Rate: $25.00 per hour.

Job Summary

Summary: Coordinates catering staff schedules to ensure all functions are delivered, served and cleared in a timely fashion. Prepares and serves food at scheduled functions under the supervision of the Catering Director. May drive a truck to deliver food and beverages to catered functions.

Essential Duties and Responsibilities:

• Determines workload requirements from catering orders.
• Meets with function group leaders to discuss setup arrangements; addresses last-minute changes and resolves problems.
• Interacts with customers and resolves complaints in a service-oriented manner.
• Demonstrates complete understanding of menu items.
• Instructs staff on work expectations for catered functions.
• Helps staff set up rooms to desired specifications.
• Assembles and delivers food and supplies to scheduled locations.
• Serves food and beverages to guests.
• Returns food, beverages, serving equipment and utensils to catering facility.
• Ensures proper presentation, portion control and maintenance of serving temperatures; follows HACCP standards.
• Maintains sanitation and orderliness of all equipment, supplies and utensils.
• Ensures proper food preparation by following approved recipes and production standards.
• Performs other duties as assigned.

Qualifications:

• A valid driver's license may be required. Must possess or able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law.

The Benefits

We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits:

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Vision
• Life Insurance/AD
• Disability Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year.

Our Commitment to Diversity and Inclusion
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.