Casual Patient Care Facilitator - In-Clinic Visit Support

Fairview Health Services; Minneapolis (MN); On-site; USD 21,000 - 30,000; Part time

Job summary

Fairview Health Services is seeking an In Clinic Visit Facilitator for the ENT Clinic in Minneapolis, MN. This casual/on-call role (0.01 FTE) is non-benefits-eligible with clinic hours Monday–Friday, 7:00AM–5:00PM.

You will prepare patients, assist in rooming, manage supplies, and support smooth patient connections to providers, ensuring a positive visit experience and clear post-visit follow-up instructions.

Qualifications

• 1 year of customer service experience.
• Proficient with technology (computers and devices).
• Current nursing, medical, social work, psychology, or pharmacy student (preferred).
• Completed Nursing Assistant, Emergency Medical Technician, Health Unit Coordinator program (preferred).
• Medical terminology (preferred).
• Telephonic customer experience (preferred).
• Experience in healthcare setting (preferred).

Responsibilities

• Prepare patients for appointments and ensure medical records are collected and available.
• Assist in the rooming process during visits and document reason for visit, meds, vitals, and health questionnaires.
• Prepare exam rooms and stock supplies.
• Support patient connection to the provider and ensure a positive patient/provider experience.
• Complete visit wrap-up and ensure follow-up recommendations are communicated and scheduled if needed.
• Communicate effectively with patients, providers and other health professionals, including via telehealth.

Skills

Customer service

Tech literacy

Education

Nursing/ allied health student

Tools

Epic Health Records

Job description

Fairview Health Services is seeking an In Clinic Visit Facilitator for the ENT Clinic in Minneapolis, MN. This casual/on-call role (0.01 FTE) is non-benefits-eligible with clinic hours Monday–Friday, 7:00AM–5:00PM.

You will prepare patients, assist in rooming, manage supplies, and support smooth patient connections to providers, ensuring a positive visit experience and clear post-visit follow-up instructions.