Endocrinology Clinic Visit Facilitator | Weekday Hours

Fairview Health Services; Minneapolis (MN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

Disability Insurance

PTO & Sick Time

Tuition Reimbursement

Retirement benefits

Early wage access

Job summary

Fairview Health Services is seeking an In Clinic Visit Facilitator to support the Endocrinology Specialty Care team at our Minneapolis clinics. This 1.0 FTE temporary assignment involves guiding patients through the care experience, gathering medical information, and preparing exam rooms and supplies to ensure efficient visits.

The facilitator communicates with patients before visits, assists with scheduling and coordination of follow-ups, and helps connect patients to providers using in-person

Qualifications

• 1 year of customer service experience.
• Proficient with technology (computers, devices).

Responsibilities

• Prepare patients for their appointments including communicating with patients in advance of their scheduled appointment as needed to ensure medical records are collected, received and available for visit if applicable.
• Assist in the rooming process at the time of the in person visit by collecting and documenting pertinent information such as the reason for their visit, patient reported medication review, vitals collection with automated vitals machine and applicable health questionnaires.
• Prepare exam rooms and stock supplies
• Supports the patient connection to the provider for the visit and serves as a resource ensuring a positive patient/provider experience.
• Completes visit wrap-up ensuring the after-visit summary is provided and patients are aware of recommendations for follow up. This may include assisting with scheduling and coordinating follow-up appointments.
• Communicates effectively with patients, providers and other health professionals, demonstrating comfort in person and with virtual technologies.

Skills

Customer service

Tech-savvy

Education

Current nursing, medical, social work, psychology, or pharmacy student

Tools

Epic Health Records

Job description

Fairview Health Services is seeking an In Clinic Visit Facilitator to support the Endocrinology Specialty Care team at our Minneapolis clinics. This 1.0 FTE temporary assignment involves guiding patients through the care experience, gathering medical information, and preparing exam rooms and supplies to ensure efficient visits.

The facilitator communicates with patients before visits, assists with scheduling and coordination of follow-ups, and helps connect patients to providers using in-person